About the Position

Ensure efficient and trouble-free operations

IT SYSTEMS ADMINISTRATOR

(ON-SITE ONLY)

IT Systems Administrator will play a crucial role in ensuring the smooth operation of our studio's technological infrastructure. This is a hands-on technical position focused on infrastructure, systems administration, troubleshooting, security, and user support. The successful candidate will work closely with the IT Director, IT staff, and other departments to ensure reliable and efficient IT operations across the studio.

Responsibilities

Provide technical support to employees on hardware, software, and network-related issues
Install, configure, and maintain computer systems, servers, and network devices
Monitor network performance and ensure optimal uptime and reliability
Diagnose, troubleshoot, and resolve hardware and software issues in a timely manner
Implement security protocols and procedures to protect against cybersecurity threats
Manage user accounts and permissions, ensuring appropriate access levels are maintained
Collaborate with other departments to identify technological requirements and propose solutions
Maintain inventory records of IT equipment, software licenses, and peripherals
Assist in prioritizing and coordinating day-to-day IT activities
Provide technical guidance and support to junior IT staff when required
Stay up to date with emerging technologies and trends in the gaming industry to make recommendations for improvement
Document IT processes, procedures, and configurations for reference and training purposes
Identify opportunities to improve operational efficiency through automation and process improvements
Assist in the procurement and lifecycle management of IT equipment and peripherals

Requirements

5+ years of experience in IT infrastructure, systems administration, technical support, or enterprise IT environments
Bachelor's degree in Computer Science or equivalent practical experience
Strong understanding of networking concepts and protocols, including TCP/IP, DNS, VPN, Firewalls, SMB/Samba, NFS, SSH, and RDP
Knowledge of Linux (CentOS, Red Hat, Debian, Ubuntu)
Experience with virtualization technologies (ESXi, Proxmox, XCP-ng)
Experience with Windows 10/11, Windows Server 2016/2019/2022
Experience with Active Directory
Experience with Microsoft 365, Microsoft Entra ID, and Intune
Familiarity with cybersecurity principles, Zero Trust, and security best practices
Proficiency in scripting and automation (PowerShell, Bash, Python, CMD, or similar)
Experience working with ticket handling systems
Experience managing version control systems, preferably Helix (Perforce)
Strong troubleshooting and problem-solving skills
Excellent written and verbal communication skills in English

Preferences

Experience working in game development or software development environments
Knowledge of Jira, Confluence, and Perforce
Strong knowledge of computer hardware, operating systems, and networking concepts
Experience with server administration and virtualization technologies
Proficiency in troubleshooting and resolving technical issues independently
Familiarity with cybersecurity best practices and protocols
Experience in assembling, disassembling, diagnosing, and performing preventive maintenance on computers and related hardware
Experience working with gaming consoles
Experience crimping ethernet cables (RJ-45)
Ability to multitask and prioritize tasks in a fast-paced environment
Strong documentation and organizational skills
Experience supporting multi-site environments is considered an advantage

We Offer

Competitive salary
Opportunity to work in a dynamic and innovative environment
Professional growth and development opportunities

About the Company

[Company description if present]

4A Games

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