About the Position

Product Specialist - Baserow

Remote - Europe or Americas

Baserow is a powerful, open-source no-code data platform that empowers business users to build databases, applications, and custom workflows to streamline daily operations - without technical skills. We believe in democratizing software: making data management accessible, flexible, and scalable for teams of all sizes. As part of our growth, we’re looking for a Product Specialist to help drive deep customer value, enable successful adoption, and shape Baserow’s product evolution based on customer use cases.

Responsibilities

Develop deep expertise in Baserow’s platform - its features, data modelling capabilities, APIs, automations, application building, integrations, and limitations - to become the go-to resource for both internal teams, prospects, and customers.
Work closely with prospective and existing customers to understand their business processes, challenges, and goals; translate those into concrete Baserow-based solutions.
Design and deliver tailored demos, proof-of-concepts, and production-ready solutions to help customers get value quickly and effectively.
Provide technical guidance and best practices around data modelling, relational structure, data integrity, automation, app building, and integrations.
Act as a bridge between prospects/customers and internal teams (Product, Engineering, Support, Documentation) - capture feedback, report patterns/trends, and surface feature requests or usability issues.
Help craft and maintain user documentation, tutorials, blogs, videos, onboarding guides, and best-practice playbooks to support users at all levels.
Provide first-line support for existing customers with support contracts.
Support and facilitate customer training sessions, workshops, or webinars to promote product adoption and proper usage.
Collaborate internally to influence product roadmap, packaging, and positioning, based on real customer needs and use cases.

Requirements

2+ years of hands-on experience using Baserow or other no-/low-code / relational-database platforms such as Airtable or n8n, and are comfortable designing data structures, tables, relations, applications, and workflows/automations.
Excellent English language skills: written and verbal. Ideally also German speaking.
Prior experience in consulting, customer-success, implementation manager, or similar roles - supporting SaaS / no-code platforms.
Technically fluent: able to understand use cases, map requirements to technical design, explain constraints, and propose solutions. Comfort with APIs, good understanding of HTTP, and basic JavaScript or Python skills is a must. Basic programming/scripting skills, ideally in Python, JavaScript, and SQL skills.
Excellent communication skills: you can translate a business use case into a technical concept / database model as well as translate technical concepts into clear, non-technical language for our clients; you can listen actively and ask the right questions to uncover underlying needs.
Comfortable with customer-facing content creation like webinars, recorded videos, and social media posts to promote Baserow solutions.
Strong project management, organization, and documentation skills: you can manage multiple customer engagements, follow up on action items, and deliver professional documentation and training materials.
Customer-centric mindset: you care about helping users succeed, you take ownership of their success, and proactively seek to reduce friction, provide guidance, and enable best practices.
Ability to write detailed bug reports with reproducible steps for the product developers to resolve.
Self-driven, curious, and collaborative: able to work across teams (sales, product, developers, documentation) and contribute insights from customer engagements to help shape Baserow’s future.

Nice to Have

Experience working with enterprise customers or complex workflows.
Being able to work with git / docker to set up a local instance is also useful for our self-hosting clients.
Experience creating training content: webinars, walkthroughs, tutorials, documentation.
Fluency in additional languages (especially non-English) - French or German.

We Offer

A chance to shape and influence a fast-growing start-up in the AI & no-code space.
Opportunity to work closely with users - understand their needs, help them succeed, and directly influence product development.
A collaborative, mission-driven team that values feedback, transparency, and continuous improvement.
Flexibility, autonomy, and ownership: you will be trusted to drive customer success and product impact.
Remote only: you chose to work where you work and live. Preference is European timezone.
Professional growth: build deep expertise in AI & no-code database solutions, customer-facing product consulting, and cross-functional collaboration.
A competitive salary and stock options package.

About the Company

Interested?

If you’re passionate about no-code tooling, data structures, and helping users get real value from a product, we want to hear from you. Send your resume and a brief cover letter describing your relevant technical experience to jobs@baserow.io

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