About the Position

Help enterprise clients transform the way they work. We’re not here to do things the usual way. At Basteriq, we challenge the status quo and we’re looking for a Senior Technical Consultant who does the same. Someone who knows Service Management inside out, leads with confidence, and thrives in complexity. This isn’t just another consulting role. This is your chance to shape how businesses run, from the inside out.

Responsibilities

Lead with confidence: Design, implement, and fine-tune Service Management solutions that deliver real impact.
Translate complexity into clarity: Turn client needs into technical outcomes. Clear, considered, and effective.
Be the technical backbone: Collaborate with clients, architects, and your team-driving results through smart communication.
Elevate others: Coach junior consultants, give solid feedback, and raise the bar across the team.
Own the room: Run workshops and demos that make clients sit up and listen.
Solve with precision: Get to the root of technical challenges and handle them with confidence.
Be the go-to: When a call needs to be made on tech, we look to you.

Requirements

A bachelor’s degree in a relevant field
ITIL v3 or v4 certified
Strong understanding of Service Management platforms, JavaScript, and system integrations
4+ years in Service Management consulting
3+ years hands-on with Service Management tools and environments

Nice to Have

IT4IT certification
Agile / SCRUM experience
Additional certifications in Service Management

We Offer

Ownership opportunities
Flexible working
High-impact projects

About the Company

We don’t blindly follow how things are done. We explore, challenge, and build better. If you’re the kind of person who thrives on ownership, likes getting into the details, and wants to be part of a team that’s fearless in how it works and what it delivers-then let’s talk.

At Basteriq, your contribution is valued, your voice is heard, and your growth is part of the plan.

Competitive salaries: Get paid what you're worth. No nonsense, no excuses.
Ownership opportunities: Everyone shares in our success. Literally.
Supportive culture: We’ve got each other’s backs. Always.
Open doors policy: We don't do non-competes, because we believe in your freedom to choose.

Ready to make your mark?

We’re always looking for sharp minds who like to challenge how things are done. If you're driven, curious, and not afraid to break the mould-this might be the place for you.

Show us what you've got. We're listening.

Location: Delft, The Netherlands

Work Type: Hybrid

Position: Senior

Industry: Consultancy

Apply now and show us what you’ve got.

Convevo

Open jobs

ServiceNow Consultant

Similar companies