About the Position

Security Operations Technician

Location: Madison, North Carolina

Company: Enovum

Employment Type: Full-time (24/7 12-hour shifts) 2-2-3 shift

Salary: $44,500 - $49,500

Protect What Powers the Digital World!

Step into a role where vigilance meets technology. As a Security Operations Technician at Whitefiber's Enovum Data Centers, you’ll be the first line of defense for a mission-critical data center-monitoring systems, controlling access, and responding to incidents that keep our operations secure and uninterrupted. If you have sharp situational awareness, a calm approach under pressure, and a passion for protecting critical infrastructure, this is your opportunity to make an impact.

Responsibilities

Facility Security and Surveillance

Monitor cameras, security and alarm systems in real time to ensure continuous surveillance of the facility.
Control and record site access in accordance with established security protocols.
Conduct walkthroughs of interior and exterior areas to identify potential security or safety issues.
Respond promptly to alarms, unauthorized access, or irregular activity, escalating to the Data Center Manager or on-call supervisor as needed.
Maintain detailed incident logs and shift reports.

Operational Monitoring

Supervise environmental and support system dashboards (temperature, power, network alerts, etc.) and escalate anomalies according to the incident management procedure.
Perform initial triage and resolution of basic alerts or support tickets.
Coordinate with internal teams and service providers for maintenance or intervention when required.

Compliance and Documentation

Ensure that all security operations adhere to internal policies and procedures, including access control, visitor management, and emergency response.
Support audits and compliance verifications by providing accurate logs and documentation.
Participate in security drills and training sessions to maintain readiness and procedural alignment.

Continuous Improvement

Contribute to improving site security and monitoring procedures by identifying recurring issues or opportunities for optimization.
Collaborate with the Operations team to ensure cross-functional awareness and alignment with organizational standards.

Requirements

Education & Experience

Diploma or technical training in security operations, IT systems, or a related field (or equivalent work experience) preferred.
Prior experience in a 24/7 monitoring or security environment (data center, industrial site, or critical infrastructure) is an asset.

Skills & Attributes

Strong situational awareness and attention to detail.
Capacity to respond quickly and calmly in emergency situations.
Good written and verbal communication skills.
Ability to work effectively under minimal supervision and within a rotating shift schedule.
Basic understanding of IT systems and tools (such as M365 suite) and building systems monitoring.

We Offer

Paid training
On-the-job training
Health insurance
Paid time off
Vision insurance
Dental insurance
Life insurance

About the Company

At Enovum, we are dedicated to providing secure and reliable data center solutions. Our team is committed to protecting the digital infrastructure that powers the world. Join us and be part of a mission-critical environment where your vigilance and expertise make a difference.

Apply now to become a Security Operations Technician and help us safeguard the digital world!

e-novum Software GmbH

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Security Operations Technician

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