About the Position

Lead Manager Governance, Risk & Compliance (m/f/d) for the Digital Experiences Group (Ergosign and SMAL) - at our German locations

Locations: Berlin, Hamburg, München, Saarbrücken, Stuttgart

Work schedule: Full- or part-time possible

Digital Experiences Group

The Digital Experiences Group is a successful, medium-sized agency group that unites nearly 200 employees across its two companies (Ergosign and SMAL). Our clients value us for human-centered solutions, innovative marketing strategies, and creative communication - and they trust in the uncompromising protection of their data and the high quality of our processes. To consistently live up to these standards, we are looking for you: In a central staff role, you will steer our management systems holistically and bring the official mandates for information security and data privacy to life.

Your Mission: Security, Quality, and Compliance - All Under One Roof.

In this role, you’ll report directly to our senior management and ensure that we’re optimally positioned from a regulatory, procedural, and physical standpoint. Your responsibilities include:

Responsibilities

Information Security & Data Protection (approx. 60%)

Official Mandate: Assume the roles of internal Information Security Officer (ISO) and officially registered Data Protection Officer (DPO).
Responsibility for the operation and continuous improvement of our ISMS (e.g., in accordance with ISO 27001 / TISAX®).
Ensuring GDPR compliance, maintaining the records of processing activities (RPA), and reviewing data processing agreements (DPA).
Preparing for and supporting audits, processing customer security questionnaires, and serving as the central point of contact for supervisory authorities.
Raising awareness and providing training for the entire team on information security and data protection topics.

Quality Management (approx. 25%)

Overseeing and further developing our quality management system (e.g., in accordance with ISO 9001).
Ensuring accurate process documentation and driving the continuous improvement process (CIP).

Occupational Safety & Fire Protection (approx. 15%)

Internal coordination of occupational safety in our modern office environment in direct collaboration with our external occupational safety specialist (Sifa) and the company physician.
Organizing and monitoring the statutory quotas for first aid responders and fire safety assistants, as well as coordinating the corresponding training sessions.

Requirements

Background: A college degree (Business Informatics, Business Administration, Business Law, or similar) or a comparable qualification with a strong affinity for IT.
Expertise: You possess the legally required expertise as a Data Protection Officer (DPO) and, ideally, hold relevant certifications (e.g., TÜV/DEKRA/Bitkom, CISM, ISO 27001 Lead Auditor/Implementer).
Experience: Several years of professional experience in the field of information security and data protection, ideally at an IT company or in an agency setting.
Work Style: You keep a cool head even during audits, advise management as an equal partner, and communicate compliance requirements to the team clearly and without excessive bureaucracy.
Languages: Business-fluent German and very good English skills.

We Offer

Working model

Workation - Work from a vacation destination of your choice within the EU or Switzerland.
Working hours - Adapt your working hours to suit your lifestyle.
Overtime - Take up to five consecutive days off.
Vacation - Your vacation entitlement increases with your tenure.
Time out - Depending on your length of service, you have various options for taking extended time off.

Talent development

Career development - Shape your career with flexible priorities and development paths.
Feedback culture - Continuously improve through structured, regular feedback.
Training budget - You can expand your skills and qualifications with a dedicated budget for time and expenses.
Shared knowledge - Share your knowledge and learn from your colleagues through a variety of tools.

Compensation

Variable compensation - Our attractive remuneration package consists of fair base salary and variable bonuses.
Childcare - We help cover your childcare costs.
Retirement planning - We support you for the time after your professional career.
Employee discounts - Access employee discounts or special offers.
Mobility - Choose the mobility option that suits you best, from Deutschlandticket to company bikes to (e-)cars.
Bring-a-Friend - Receive a bonus when your referral leads to a successful hire.

Health

Corporate Health - Benefit from our holistic health management program.
EGYM Wellpass - Choose between different exercise and relaxation options.
Mental Health - Access Mental Health First Aid program during challenging times.
Healthy Basics - Start your working day with healthy habits.
Sustainability - Every decision we make is guided by our commitment to finding sustainable solutions.

Human-centered equal opportunity

We are looking for the right personalities with the right skills to join our team. For us, equal opportunity means that all qualified applications are considered without regard to ethnicity, gender, age, religion, sexual orientation or marital status.

Join our diverse team - we create digital experiences.

Join our team!

Aline Tasch

Senior People & Talent Manager

+49 681 95 98 20 0

jobs@ergosign.de

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Lead Manager Governance, Risk & Compliance (m/f/d) for the Digital Experiences Group (Ergosign and SMAL) — at our German locations

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