About the Position

Shape the Future of Embedded Development.

We are looking for talented, curious, and motivated people to join the Oktima team and help us build the tools that will transform an entire industry.

Why Oktima?

Working at Oktima means tackling real challenges with a team that cares deeply about technology, people, and craftsmanship.

Be Part of Something Big

Join us at the ground floor of a company that is redefining how embedded applications are built worldwide.

Grow Every Day

Work alongside experienced embedded engineers and continuously expand your skills across hardware, software, and beyond.

Tight-Knit Team

We are a small, focused team where every person makes a real difference. Your ideas are heard and your contributions matter.

Passion-Driven Culture

We love technology and we take pride in our craft. If you share that passion, you will feel right at home.

About the Role

As a Technical Support Specialist at Oktima, you will be the bridge between our product and our customers - helping them succeed from the very first evaluation through to production deployment and beyond. You will work hand in hand with our engineering team, gaining deep knowledge of the platform and translating that expertise into clear guidance, quality assurance, and compelling learning materials that accelerate adoption and delight users.

Responsibilities

Pre-Sales & Post-Sales Technical Support: Guide prospective customers through technical evaluations and help existing customers get the most out of Oktima.
Testing & Quality Assurance: Design and execute test plans across the platform, identify issues, and work with developers to ensure a polished, reliable product.
Documentation: Write and maintain clear, accurate, and comprehensive technical documentation, guides, and release notes.
Demos, Tutorials & Examples: Build showcase projects, step-by-step tutorials, and reference examples that help customers learn the platform quickly and confidently.
Collaboration with the Development Team: Work closely with engineers to understand new features, communicate customer feedback, and contribute to continuous product improvement.

Requirements

Strong Interpersonal Skills: You communicate clearly and empathetically, whether explaining a technical concept to a customer or reporting a bug to a developer.
Genuine Passion for Technology: You are excited by how things work and enjoy exploring new tools, platforms, and hardware.
Curiosity & Eagerness to Learn: You actively seek to understand systems at a deep level and are always looking to grow your expertise.
Problem-Solving Mindset: You approach challenges methodically, stay calm under pressure, and find creative ways to unblock customers and teammates alike.

Location

This is an on-site position based at our offices in Verona, Italy. Relocation support may be available for the right candidate.

Ready to Apply?

Send us your CV and a short introduction via our contact page. We look forward to hearing from you.

Apply Now

Don't See the Right Role?

We are always interested in meeting exceptional people. If you believe you can contribute to Oktima's mission, send us a spontaneous application - we'd love to talk.

Get in Touch

OKTIMA

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Technical Support Specialist

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