About the Position

Eurolines Group is hiring for the position of General Manager at our Green Village 4* Resort, located in Sfantu Gheorghe, Danube Delta. If you are specialized in the field of tourist services and want to work in our resort, please send your CV to: hr@greenvillage.ro.

Green Village Resort combines adventure and wildlife with relaxation and comfort, in a unique place for your vacations: the Danube Delta paradise.

Responsibilities

Provide exceptional customer service to guests to ensure an excellent experience.
Hire and manage resort employees, proactive in dealing with their concerns.
Ensure that all employees are trained for their positions to maximize service, safety, and efficiency; conduct employee performance evaluations as prescribed.
Prepare, manage, and analyze the operational budget of the resort.
Plan, develop, and implement resort policies and goals.
Function as the primary strategic leader of the resort with responsibility for all assets and aspects of the properties, including staff, boats, buildings, guest satisfaction, financial performance, forecasting, analyzing business results while working to develop effective strategies to address needs.
In charge of the booking requests liaising with travel agencies, OTAs, and walk-in guests.
Promote the organization in the community and at trade associations.

Requirements

Bachelor’s or Master’s Degree in Hospitality Management or Business Administration preferred.
3-5 years General Manager experience or similar position in the Hospitality industry.
Advanced customer service skills.
Aptitude in financial management, financial reports, and analysis.
Ability to meet goals and deadlines.
Strong communication and listening skills, excellent speaking, reading, and writing skills.
Fluent in English language.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to inspire employees and to create a culture of safety & trust and excellent services.
Exceptional management skills with experience in mentoring/leading a successful team.
Proficiency with computers and Microsoft Office.

Skills

Proven ability to increase revenues.
Demonstrates integrity and business ethics.
Excellent time management skills.
Strong organizational skills.
Strong customer service orientation and skills.
Exceptional detail in follow-up.
Follow/enforce company policies and procedures.
Creative problem-solving skills.
Assume responsibility/accountability.
Create courteous, friendly, professional work environment.

We Offer

Competitive salary.
Opportunity to work in one of the most beautiful places in the world.
Professional growth and development opportunities.
Work in a dynamic and eco-friendly environment.

About the Company

Green Village Resort is part of the Eurolines Group, a company recognized for its excellence in the hospitality industry. We are proud to be awarded as the Best Resort in various categories, including Destinația Anului 2023 and TopHotel Awards 2022. Join our team and be part of our success story.

TOURING IMOBILIARE SRL

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