About the Position

Multi-Site Manager - Uptown

Yellow Tree is a Minneapolis-based commercial real estate development, construction, and property management firm that breathes new life into underutilized or forgotten properties within the urban core. We are a nimble and experienced team who thrives on projects where we can make a difference in the community. If turning a vacant space into an apartment building or revitalizing an abandoned historic property sounds like the type of team you want to be part of, we encourage you to apply.

Responsibilities

General Operations

Ensure properties are meeting daily expectations as dictated by company standards.
Regularly conduct property and grounds walks to ensure compliance, appearance, and safety standards are being met.
Oversee all operations of the properties including maintenance, lease administration, budgets, forecasting, reporting, collections, evictions, anticipated vacancies, marketing, leasing & lease renewals, service contracts & renewals, cost control and revenue improvement programs, capital improvement projects, and other operations functions.
Responsible for property financial performance and managing key business metrics (market comp analysis, NOI, resident retention, occupancy, etc.).
Understand financial goals and assist in the formulation, implementation, and management of annual budgets.
Actively maintain and report monthly variances and narratives.
Regularly communicate with corporate leadership, residents, and ownership.

Customer Service

Address resident complaints, concerns, and requests appropriately.
Provide outstanding customer service and communication to the residents to enhance customer satisfaction, thereby reducing apartment turnover and increasing revenue, reputation, and overall profitability for the owner.
Create and maintain a positive living experience for all residents through prompt conflict resolution and consistent follow-up.

Marketing & Leasing

Complete in-depth analysis of the sub-market monthly to ensure a full understanding of market drivers.
Create and implement marketing initiatives that help drive revenue.
Strategize leasing efforts to fill vacancies and pre-lease for future vacancies to adhere to forecasted goals.

Supervision

Lead by example and help develop other team members.
Supervise the day-to-day operations of site-team members.
Provide leadership, mentoring, coaching, and guidance as needed for other team members to create a cohesive team.
Partner with maintenance staff to ensure a safe and well-maintained community.

Requirements

2+ years management experience with multi-family Property Management, preferably in Class A, Luxury, and New Construction. Leasing experience required.
Knowledge of Fair Housing regulations.
High School diploma or equivalent, college-level education strongly preferred.
Computer proficiency including Microsoft Word, Outlook, Excel, and the ability to learn property management applications.
Entrata property management software knowledge (preferred).
Reliable personal transportation and the ability to travel between sites.
Excellent follow-up and follow-through skills; solid organizational and interpersonal skills; ability to work as a team member.
Excellent verbal and written communication skills.
Must pass background check and drug testing.
Experience managing budgets and financials is expected.
Proven customer service experience.
Time management, leadership, and problem-solving abilities.
Adheres to Fair Housing, Equal Employment, and Equal Housing Opportunity requirements.

We Offer

Base Salary: $65-75,000, DOE
Quarterly Bonus Potential
Generous Commission schedule for both new & renewal commissions
Medical/Dental/Vision
401K (with company match)
HSA (with company contribution)
Company paid Life Insurance
PTO & 10 paid Holidays
- New Year's Day, Good Friday, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Black-Friday (day after Thanksgiving), Christmas Eve, Christmas Day
Professional development
Cell Phone reimbursement
Rent Discount

About the Company

Yellow Tree is a Minneapolis-based commercial real estate development, construction, and property management firm which gives new life to underutilized or forgotten properties within the urban core. We’re a nimble and experienced team who thrives on projects where we can make a difference in the community.

Join us in transforming spaces into vibrant communities!

Yellowtree

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Multi-Site Manager - Uptown

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