121 Account Manager
Primary stack
Nice to have's
Job description
About the Position
121 Account Manager
Hatfield, England, United Kingdom
This role is to grow and develop a customer base within a set portfolio to exceed agreed sales targets. You are expected to represent Mitsubishi Electric to the highest of standards, creating a customer-centric experience for our customers. This will include prospecting for new customers while maintaining and growing existing accounts.
Responsibilities
- Achieve and exceed sales targets set.
- Have regular contact with customers via the telephone.
- Process customer quotes.
- Answer any customer queries.
- Assist with customer orders and deliveries.
- Increase the number of trading customers with MEU-UK.
- Increase customer spending frequency with MEU-UK.
- Sell the full MEU-UK product range and upsell on all projects.
- Create, develop, maintain and actively work through a target list of potential customers.
- Work on new, non-spending and/or infrequent spending accounts and increase their spend.
- To be responsible for the data relating to your customers.
- Ensure that individual KPIs, measurements and tasks are completed and a structured sales process is followed.
Requirements
Experience:
- Industry experience and knowledge would be an advantage but not essential, you will be expected to develop and maintain customer relationships and have the ability to represent the company in a multitude of situations.
- Commercial experience and a proven sales track record would also be an advantage but not essential.
- This role requires good communication, organizational and relationship-building skills as well as being IT literate and having excellent telephone manner.
We Offer
In return for your commitment, we will offer you some fantastic benefits:
- Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year.
- Flexible Working - we offer a range of flexible working options that include working from home or hybrid working.
- Pension.
- Life Assurance.
- Private Medical, Dental Insurance and a Cash Plan Scheme - Single cover funded by Mitsubishi.
- Access to Mitsubishi’s very own discount platform.
- Colleague Referral Scheme.
- Holiday Buy.
- Long Service Awards.
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