2026_ICT_IT Incident Manager (K09991)

About the Position

2026_ICT_IT Incident Manager (K09991)

Location: Brussels, Belgium

Duration: 6 months

Start Date: 01/09/2026

End Date: 31/03/2027

We are seeking an IT Incident Manager to join our team in Brussels, Belgium, focusing on enhancing cyber resilience and business continuity.

Context

The European NIS2 directive aims to substantially increase the cyber resilience of vital and essential organizations within the EU. The directive mandates member states and organizations to implement adequate technical and organizational measures to ensure the continuity and security of essential services and digital infrastructures. Government organizations are considered "essential entities" and fall under the obligations of this directive. This means they must demonstrate that their processes, policies, technology, and governance align with NIS2 obligations, including:

• Policy and governance: Clear responsibilities, oversight, and reporting on cyber resilience;
• Risk management: Structural approach to risks in information and network security;
• Security measures: Technical and organizational controls in line with state-of-the-art technology;
• Incident management and reporting: Detection, reporting, and follow-up of security incidents;
• Supplier management: Measures around chain and supply risks;
• Continuity and recovery: Resilience against disruptions, including business continuity and disaster recovery.

To achieve this, the Department of Social Security has launched a program aimed at structurally organizing the organization according to the requirements of NIS2 and thereby sustainably strengthening digital resilience. This requires not only technical measures but also organizational embedding, governance, risk awareness, change, etc.

Responsibilities

• Responsible for the support and methodological guidance of the Department of Social Security in the further operationalization of crisis management, business continuity management, and cyber incident management within the framework of NIS2 and the CyFun framework;
• Supports the identification of critical IT infrastructures, assets, and dependencies based on ongoing Business Impact Analyses (BIAs);
• Develops methodologies, processes, models, and supporting documentation on crisis management, business continuity management, incident and crisis analyses, stakeholder management, redundancy mechanisms, and crisis exercises;
• Guides services in the development of Business Continuity Plans (BCPs), Disaster Recovery Plans (DRPs), and the operationalization of crisis and continuity processes;
• Supports the program manager and the CISO in prioritizing various deliverables and formulating pragmatic improvement proposals;
• Identifies IT needs for crisis readiness and analyzes their opportunity, feasibility, and cost;
• Takes into account future merger projects with the Department of Employment and the Department of Social Integration, with particular attention to the reusability, transferability, and harmonization of processes, documentation, and measures;
• Works with relevant services, suppliers, and external partners to support the practical implementation of the proposed measures.

Requirements

Core Skills

• ISO 22301
• ISO 27001
• NIS2
• cyfun
• Business Continuity management
• Crisiscommunicatie- en beheer
• Incident management

Languages

• Dutch: Active knowledge
• French: Passive knowledge

Experience

• Master's degree or equivalent by experience
• At least 6 years of relevant experience in crisis management
• At least 6 years of experience in incident management
• At least 6 years of experience in business continuity management (Business Impact Analyses (BIAs), Business Continuity Plans (BCPs), and Disaster Recovery Plans (DRPs), crisis exercises)

Additional Skills

• Experience with the identification of critical infrastructures, assets, and dependencies
• Experience with crisis and continuity requirements for critical ICT suppliers
• Experience within complex organizations, government organizations, or regulated environments
• Experience with organizational changes, merger projects, or harmonization of processes
• Experience within the federal government or social security

We Offer

• Competitive salary
• Opportunity to work in a dynamic and innovative environment
• Professional development opportunities

About the Company

The Department of Social Security is committed to enhancing the digital resilience and continuity of essential services within the framework of the NIS2 directive and the CyFun framework.

Apply Now

Interested candidates are invited to apply with their resume and a cover letter detailing their relevant experience and skills.