3PL Operations Manager
Primary stack
Nice to have's
Job description
About the Position
We are looking for a 3PL Operations Manager to join Nebius, a leading cloud infrastructure provider for the global AI economy. Based remotely in Europe, you will oversee our network of external warehouses and the performance of our 3PL partners, ensuring high-quality hardware handling and storage for our AI cloud platform.
About Nebius
Nebius is at the forefront of cloud infrastructure for the global AI economy. We build a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software, and AI R&D. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America, and Israel.
Responsibilities
3PL Network & Partner Management
- Manage the portfolio of external warehouses and 3PL partners across EMEA/US/APAC.
- Own contracts, SLAs, and rate cards together with Procurement and Legal; prepare renewals and renegotiations.
- Run monthly operational reviews and quarterly business reviews (QBRs) with each 3PL; agree and track improvement plans.
- Act as the primary escalation point for 3PL partners and for internal teams on 3PL-related issues.
Operations Control
- Set and enforce operating standards for 3PLs: receiving, put-away, storage, picking, packing, dispatch, and returns (RMA).
- Ensure 3PLs follow Nebius SOPs for handling heavy, fragile, high-value equipment (racks, GPU servers, HSM devices).
- Monitor daily operational performance through WMS data, reports, and site visits; act on deviations.
- Lead root-cause analysis of incidents (damage, loss, mis-shipments, delays) and follow corrective and preventive actions to closure.
Inventory Control & Audits
- Ensure inventory accuracy at external sites: cycle counts, annual stock takes, and reconciliation with ERP/WMS.
- Organize periodic on-site audits and inspections of 3PL warehouses (process, security, safety, documentation).
- Coordinate with Back Office on stock discrepancies, adjustments, and asset records.
- Support internal and external (SOX) audits for inventory held by third parties.
Coordination with Internal Teams
- Align inbound and outbound volumes with Logistics Planning and Transport so 3PLs have capacity and labor in time.
- Coordinate with ITDC and Project Managers on staging, kitting, and release of hardware to data center sites.
- Work with Security on access control, CCTV, pre-arrival information, and secure-storage requirements at 3PL sites.
- Ensure accurate and timely data exchange between 3PL systems and Nebius ERP/WMS (integrations, ASNs, stock reports).
Cost Management
- Own the 3PL budget: storage, handling, value-added services, and accessorial charges.
- Validate 3PL invoices against contracts and actual activity together with Back Office; resolve disputes.
- Track cost per pallet / rack / movement and identify savings through consolidation, space optimization, and renegotiation.
Network Development: Onboarding & Exit
- Assess needs for new external storage based on DC expansion plans and capacity forecasts.
- Lead 3PL selection (RFI/RFQ, site assessment) with Procurement and onboard new partners: SOPs, system setup, training, go-live.
- Manage 3PL exits and stock transfers with zero loss and full traceability.
Compliance & Risk
- Ensure 3PL operations meet security, safety, insurance, and customs requirements (e.g., bonded storage where applicable).
- Maintain audit-ready documentation on contracts, SLAs, audits, and incidents.
- Identify operational and dependency risks in the 3PL network and maintain contingency plans.
Team Leadership
- Lead 3PL / External Warehouse Specialists as the function scales; set priorities, onboard, and develop them.
- Define workflows, responsibilities, and escalation paths between the 3PL team, Warehouse Operations, and Transport.
Requirements
- 3PL Management
- Operations Control
- Inventory Control
- Cost Management
- Compliance
Nice to Have
- Team Leadership
- Network Development
- Audits
- Risk Management
We Offer
- Competitive compensation
- Career growth and learning opportunities
- Flexibility and ownership
- Collaborative and innovative culture
- Opportunity to work on impactful AI projects
- International environment and talented teams
About the Company
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
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