5G Network Performance Engineer

About the Position

5G Network Performance Engineer

• Location: Medway, Massachusetts
• Job ID: R-1101440
• Apply prior to: November 21, 2026

When you join Verizon, you become part of a community that values innovation, creativity, and impact. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Join the #VTeamLife.

Responsibilities

As a System Performance Engineer 3, you will:

• Investigate, evaluate, and resolve complex network and data performance issues to ensure optimal, reliable service.
• Evaluate end-to-end service performance trends and isolate root causes of impacted services.
• Perform comprehensive LTE, 5G, VoLTE, and VoNR testing with deep-dive analysis of relevant Key Performance Indicators (KPIs).
• Optimize LTE, 5G NR, and RAN networks using traditional methodologies alongside innovative, AI-driven automation tools.
• Investigate and resolve escalated customer service and coverage complaints.
• Optimize embedded networks to support the seamless integration of new macro sites, small cells, Fixed Wireless Access (FWA), and In-Building Distributed Antenna Systems (DAS).
• Utilize predictive AI models and analytics to forecast network congestion, optimize parameter configurations, and automate troubleshooting workflows.

Requirements

• Bachelor’s degree or four or more years of work experience.
• Four or more years of relevant experience required, demonstrated through work experience and/or military experience.
• Hands-on experience with 5G NR and LTE network performance optimization.
• A valid driver’s license.
• Willingness to travel up to approximately 25% of the time.
• Willingness to work a flexible schedule, including nights and weekends as operational needs dictate.

Nice to Have

• A degree in Electrical Engineering, Computer Engineering, Telecommunications, or a related technical field.
• Deep knowledge of 5G NR, LTE, VoLTE, VoNR, and RAN architecture and protocols.
• Proficiency with AI and machine learning tools for network analytics, automated root-cause analysis, and predictive maintenance (e.g., Claude, custom Python scripts, or AI-based network orchestration tools).
• Strong understanding of IP, transport protocols, and backhaul performance.
• Experience with network optimization, data analysis, and SP tools such as TrueCall, Atoll, Dmat, or Trace analysis tools.
• Experience with Samsung RAN systems, including USM (Unified Element Manager) and 3GPP standards.
• Proven capability to differentiate, isolate, and diagnose RAN versus CORE network issues.
• Expertise in inter-modulation, distortion, RF interference detection, and mitigation techniques.
• Demonstrated strong analytical problem-solving skills and clear technical communication capabilities.

We Offer

• Competitive salary range: $81,500.00 - $142,000.00 annually.
• Comprehensive benefits package including medical, dental, vision, short and long term disability, life insurance, identity theft protection, pet insurance, group home & auto insurance, and more.
• Matched 401(k) savings plan.
• Up to 8 company paid holidays per year and up to 6 personal days per year.
• Paid parental leave, adoption assistance, and tuition assistance.
• Premium pay options such as overtime, shift differential, holiday pay, and allowances.
• Up to 15 days of vacation per year for full-time employees, growing with additional service.

About the Company

Join planners, engineers, and operations people maintaining our vast network, from implementation to quality assurance, while building on emerging tech.

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability, or other legally protected characteristics.

Apply Now

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.