Account Director - Health

About the Position

Account Director - Health

---

About VML Health

VML Health is part of the VML network, a global powerhouse in brand and customer experience. We connect creativity, tech, and culture to build brands that resonate, especially in healthcare. Our European hub is a center for collaboration, bringing together diverse talent to serve clients across the continent.

---

Responsibilities

• Build Senior Client Relationships: Cultivate and maintain long-term client relationships built on deep trust, credibility, and strategic partnership.
• Lead Strategic Account Growth: Collaborate with Strategy and Planning to transform client business objectives, scientific insights, and market dynamics into actionable communications strategies and tactics.
• Champion Creative & Brief Development: Co-develop and interrogate project briefs to ensure alignment with client objectives, regulations, and standards; partner actively with creative teams throughout development.
• Manage & Mentor Teams: Lead, motivate, and develop direct reports (Account Managers and Account Executives), delegating tasks appropriately, setting priorities, and supporting their professional growth.
• Drive Financial Performance & Viability: Oversee overall account profitability, budgeting, resource utilization, and forecasting, ensuring agency profitability while delivering high-value work on time and on budget.
• Mine New Business: Proactively identify and seize organic growth opportunities within existing client accounts and contribute to agency new business pitches.
• Pitch & Present Proposals: Confidently present, sell, defend, and negotiate agency strategic proposals and creative work with senior client stakeholders.
• Ensure Agency Supremacy: Collaborate seamlessly across all agency disciplines at the right time and manage client vendor relationships to maintain agency leadership.
• Executive Escalation & Reporting: Regularly inform the Group Director / Managing Partner on account health, performance, and key milestones, escalating issues as needed.

---

Requirements

• Scientific Degree completed with Marketing/Economics specialization (or equivalent industry experience).
• 6+ years' experience in the medical communications / healthcare advertising industry, including a proven track record in a leadership role.
• Fluent in English with outstanding written, spoken, and presentation skills.
• Proficiency in MS Office Tools (especially Excel and PowerPoint) and familiarity with CRM tools, e-commerce, paid search, and emerging digital media.
• Proven capability to develop, write, and deliver clear, persuasive briefs and collaborate effectively with creative teams.
• Strong commercial and financial acumen, with experience managing account P&L, resource forecasting, and agency profitability.
• Exceptional leadership and interpersonal skills with a collaborative, solution-oriented approach in an integrated agency environment.

---

We Offer

• Hybrid Work Approach: Fostering creativity, collaboration, and connection with teams in the office an average of four days a week.
• Career Growth: Opportunities to progress in your career within a global network.
• Inclusion & Diversity: An equal opportunity employer committed to fostering a culture of respect and belonging.

---

About the Company

VML is a global creative company that combines brand experience, customer experience, and commerce to create connected brands that drive growth. Guided by a Human First philosophy, VML is known for its innovative work for brands and consistently ranks among the world’s leading creative companies, including the WARC Creative 100. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai, and Singapore.

VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions, and expert strategic counsel.

For more information, please visit www.vml.com and follow along on LinkedIn #WeAreVML.