About the Position

Account Director, Startups (Mandarin-Speaking)

Singapore

About the Team

OpenAI’s mission is to ensure artificial general intelligence (AGI) benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one organization.

In pursuit of this mission, our Go-To-Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team includes Sales, Solutions, Support, Marketing, and Partnerships professionals who work together to create valuable solutions that help bring AI to as many users as possible.

About the Role

OpenAI is seeking a highly motivated and experienced Account Director to join our Startup Go-To-Market team. You will play a critical role in owning relationships with top startup customers and supporting them in successfully building on the OpenAI platform.

Many of the most disruptive and category-defining AI applications are being created by startups. The Startup Go-To-Market team's mission is to help startups harness the power of OpenAI’s technology to drive these advances. You will support startups in building effectively with OpenAI’s APIs, SDKs, and applications while providing access to OpenAI’s technical expertise and networks to help accelerate their progress.

This role is a mixture of technical understanding, vision, partnership, and strategy. You’ll be responsible for serving as the primary relationship owner for a range of strategically important startup customers. You’ll also work cross-functionally with product, research, engineering, support, and technical solutions teams to help customers get the most out of our models.

This role will be based in Singapore. We use a hybrid work model of 3 days in the office per week.

Responsibilities

Manage a portfolio of startup accounts, developing and executing strategies for comprehensive account management.
Partner with AI Deployment Engineers to drive successful technical engagements with startups.
Own consumption and contracted revenue targets while managing revenue forecasts.
Analyze key account metrics to create reports and provide insights to internal and external stakeholders.
Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering teams.
Serve as an advocate for improving the startup experience of building with OpenAI, synthesizing product feedback from insights gathered through our work with startups.
Closely monitor the industry and startup landscapes and contribute to corporate strategy.
Support the recruitment and onboarding of teammates.
Support the development of company culture.

Requirements

7–12 years of experience selling platform-as-a-service (PaaS), cloud, or other API products.
Experience working in or around the startup ecosystem, preferably as a startup founder, startup employee, or someone who has worked closely with startup customers.
Supporting the growth and product development of fast-growing, high-performing companies.
Working directly with C-level executives and startup founders.
Communicating technical concepts to customers and internal stakeholders.
Gathering, distilling, and processing complex market intelligence across industries, competitors, customers, and prospects.
The ability to speak Mandarin, as you will be working with Mandarin-speaking customers.

We Offer

Competitive salary
Hybrid work model (3 days in the office per week)
Opportunity to work with cutting-edge AI technology
Collaborative and innovative work environment

About the Company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Account Director, Startups (Mandarin-Speaking)

Job description