Account Executive / アカウントエグゼクティブ

About the Position

We are seeking an Account Executive / アカウントエグゼクティブ to join our international sales team in Shinjuku-ku, Tokyo, Japan. This role involves targeting new markets, generating leads, and managing client relationships.

Responsibilities

• Aggressively target new markets and contacts (up to and including C level executives) to increase company client base
• Display skill at independent lead generation, cold calling, negotiation, and closing
• Creatively problem-solve to improve current new business development strategy
• Act as primary contact for all clients within a prescribed territory
• Strategize the most efficient process for generating business within the territory
• Coordinate with the Regional Sales Manager and/or VP of Sales to continuously grow Sales revenue
• Be responsible for all revenue generated within the assigned territory
• Be knowledgeable about prospective clients specifically as well as general industry knowledge
• Create and update accurate spreadsheets of prospective and current client information
• Generate daily mailings to prospective clients using updated and accurate spreadsheets
• Cold call prospective clients
• Attend trade shows, conferences, events, and functions relating to the industry in order to develop contacts and leads
• Utilize social skills and standing to best represent TransPerfect in order to make a positive impression on prospective clients
• Constantly represent TransPerfect to all existing contacts to best create a positive brand and generate interest through word-of-mouth marketing strategies
• Liaise with Production to improve workflow and ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product
• Provide feedback regarding Project Managers and Quality Managers within Production
• Be responsible for all account management within individual territory
• Maintain a professional demeanor at all times with existing and prospective clients
• Improve professional relationships to focus on larger volume projects and contractual agreements with clients
• Enter new jobs into the “Jobs Database”
• Create and deliver accurate and complete Job Toolkits, using TransPerfect’s existing template
• Negotiate rates and deadlines with prospective and current clients
• Educate prospective and existing clients regarding the translation process including TransPerfect’s rates, justification for turnaround time, and competitors’ information
• Bill completed jobs in a timely fashion
• Consistently follow up with clients to ensure their satisfaction with delivery, quality, and customer service
• Investigate with Production any claims of poor quality or questions from clients after a translation has been completed
• Negotiate appropriate measures with clients in the face of quality and timeliness issues
• Forward all customer feedback to Production and management
• Utilize management skills to improve various processes within and between Sales and Production
• Aggressively pursue due and overdue unpaid revenue from clients via phone calls, letters, and other creative methods to make certain that clients pay in a timely manner
• Be an expert in the translation industry including leaders, competitive data, proposal formats, competitive rates, and marketing strategies as well as local competitors
• Complete all other tasks that are deemed appropriate for the role and assigned by the manager/supervisor

Requirements

• 年俸制：経験に応じて、ベース＋コミッション制
• 社会保険完備
• 交通費支給（月額上限3万円）
• 日本語：ネイティブレベル、英語：ビジネスレベル
• 法人営業経験2～3年以上
• 大卒もしくは同等の資格
• 問題解決能力および分析力
• 社交的で人とのコミュニケーションが好きな方
• 前向きでプレッシャーに強い方
• タイムマネジメントやマルチタスクが得意な方

We Offer

• Competitive salary based on experience
• Comprehensive social insurance
• Transportation allowance (up to 30,000 JPY per month)

About the Company

[Company description if present]