Job Description, Responsibilities & Requirements
About the Position
As an Account Manager, you will be responsible for ensuring long-term commercial success and customer satisfaction for ongoing Harman programs for your customer. You will ensure adherence to customer expectations and work closely with your customer counterpart(s) to maintain and grow the existing business with healthy commercials.
Responsibilities
- Capture and propagate the commercial voice of customer for ongoing programs
- Manage commercial agreements and drive customer negotiation for awarded business (i.e., APR, CR, customer claims)
- Closely track customer satisfaction at all levels, and drive course corrections when required
- Drive to achieve commercial targets (revenue, EBIT, Cash Flow) for your customer programs
- Receive customer change request and lead them through internal approval process
- Drive continuity of awarded business through program extensions and follow-on programs
Requirements
- Bachelor’s Degree in Engineering or Bachelor’s Degree in Business Management
- 5+ years of related sales experience with at least 2 years in Automotive
- Must have a thorough understanding of Automotive OEM’s organization and processes
- Thorough understanding of P&L statements, business cases and quotes / contracts with automotive OEMs
- Basic technical understanding of Automotive HW and SW systems
Nice to Have
- Degree in Engineering or Business Management
- Experience working with the applicable customer/OEM
- Work experience at Tier 1 supplier of products such as audio, infotainment, connectivity, and ADAS
We Offer
- Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location
- Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
- Extensive training opportunities through our own HARMAN University
- Competitive wellness benefits
- Tuition Reimbursement
- Access to HARMAN Campus Fitness Center and Cafeteria
- An inclusive and diverse work environment that fosters and encourages professional and personal development
Salary
$108,750 - $159,500 annually, dependent on the position offered, other forms of compensation are also available, such as bonuses or commission.
About the Company
Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.
Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other.
If you’re ready to innovate and do work that makes a lasting impact, join our talent community today!