About the Position

Account Manager

Londres, Reino Unido

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Tipo de contrato
Permanent

Nivel profesional
Experienced Professional

Funciones
Mercadotecnia

Rango salarial
Competitive salary

About the Role

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.

To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together!

British American Tobacco UK has an exciting opportunity for an Account Manager in London Chiswick

The Account Manager is the key contact between BAT and duty-free customers. Acting as the sole representative of BAT, the Account Manager is tasked to drive BAT’s strategic agenda, utilizing all tools available to drive profitability and strategic growth in one of the most important brand exposure channels globally.

Responsibilities

Manage the complete process for designated key clients and achieve volume, market share, and profit targets as per expectation.
Lead commercial agreement negotiations for responsible key accounts and ensure BAT investments are applied in a balanced manner based on TCI principles to ensure BAT’s fair share of net available. Seek and explore new business potential in line with company expectations and protocol.
Build and develop customer relationships. Establish relationships with key staff and board level of customers.
Work closely with Supply Chain, Finance, and Brand Marketing to ensure alignment in the financial reviews and outstanding execution of the marketing plan.
Handle the implementation of the account plan and ongoing measurement vs. set objectives.
Support GTR Centre supply chain and key account personnel for a quality collaborative forecasting process.
Increase legitimate volume and value potential of BAT brands in travel retail channels (border shops, diplomatic outlets, ferries, airlines).
Lead the monthly forecast to sales cycle and the annual pricing review exercise.
Align with and implement activities in accordance with regulations related to environmental protection, occupational health and safety, fire protection, and internal EHS or Sustainability standards and procedures.

Requirements

Strong trade marketing experience gained in a managerial position within a multinational company, or equivalent experience (preferably in key account management and in the FMCG segment).
Strong analytical, customer relationship, and negotiation skills. Proven Business and Financial Acumen.
Ability to influence collaborators.
Ability to analyze problems, recommend solutions, and drive action plans within organizational policy.
Willingness to travel across Europe, Africa & territories in the Indian Ocean (Up to 30 percent).
Ability to operate independently whilst being results-oriented and can navigate through ambiguity.
Exceptional communication skills (both oral and written) with a secondary language being a plus.
Global travel retail experience is a plus.

We Offer

We offer a market-leading annual performance bonus (subject to eligibility).
Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives.
Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills.
We prioritize continuous improvement within a transformative environment, preparing for ongoing changes.

Why Join BAT?

We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

At BAT, we champion collaboration, inclusion, and partnership as the bedrock of our values. We wish to foster an environment where every individual can thrive, irrespective of factors such as gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, color, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, as well as diverse perspectives and thinking styles. We recognize that our strength lies in embracing talent from all walks of life, empowering us to develop our culture of inclusivity and better achieve our business objectives.

We view career breaks not as obstacles but as opportunities and encourage everyone, without hesitation, to apply. Through our Global Returners program, we provide support to professionals seeking to re-enter the workforce after an extended absence, be it for family care, parental leave, national service, sabbatical, or starting their own venture.

Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award-winning employee experience here.

We take pride in being a Disability Confident Employer. If you need any reasonable adjustments or accommodations to be made during the recruitment process to support you performing at your best, please inform the recruitment partner who will be in touch should your profile be selected for the role you applied for. We are wholeheartedly committed to optimizing your prospects of success by making suitable arrangements so that you may showcase your full potential.

Values

En BAT, nuestros valores nos muestran el camino para dar vida a nuestro propósito. Actúan como nuestra brújula y nos guían en cada paso hacia A Better Tomorrow™, definiendo cómo innovamos, crecemos y logramos el éxito, al tiempo que establecemos altos estándares para fomentar el logro individual y el progreso colectivo. Basados en la integridad y la colaboración, nos empoderan como pioneros del cambio en un mundo que nunca se detiene, asegurándose de que demos forma al legado de BAT con confianza y propósito.

Verdaderamente inclusivos
Hacemos lo correcto
Amamos a nuestro consumidor
Pasión por ganar
Empoderados a través de confianza
Unidos más fuertes

Take the Reins of Your Future with BAT

En BAT, no solo buscamos ofrecer un empleo, sino una carrera con sentido.

Creemos que todo el mundo tiene un lugar en nuestra empresa. Ya sea que estés buscando un programa de asesoramiento, diversificar tu experiencia a través de asignaciones internacionales o adoptar métodos de trabajo innovadores, estamos aquí para impulsar tus aspiraciones profesionales y liberar todo tu potencial.

Creemos en ti. Trabaja con nosotros en BAT, donde los objetivos se hacen posibles y tu trayectoria profesional se pone en marcha.

“A fast pace and an international environment are what I love about working here. You get the chance to rotate within functions - and I've brought my passion for sustainability to Omni-Channel Deployment where I deliver a seamless consumer experience by ensuring unified deployments across all touchpoints, including E&E, Retail, and Digital platforms.”

Stephanie Toor

Directora de Implementación de omnicanal, Dinamarca

Benefits

En esencia, entendemos que tu mejor trabajo ocurre cuando te sientes completamente respaldado. Nuestro paquete de recompensas y beneficios, cuidadosamente diseñado, está pensado para reconocer tus contribuciones y amplificar tu impacto. A medida que creces, nosotros también crecemos.

Social Well-being

El bienestar es mejor cuando se comparte. Beneficios que fomentan un sentido de comunidad y conexión entre los empleados. Cuanto más tiempo dediquemos a retribuir y compartir lo que significa vivir bien con las comunidades que nos rodean, más cerca estaremos de ellas. Fomentamos interacciones sociales positivas dentro y fuera de BAT, mejoramos la colaboración y creamos un entorno de trabajo de apoyo donde los empleados se sienten valorados y conectados.

Emotional Well-being

Encontrar el equilibrio entre la vida laboral, personal y familiar para ayudarte a recobrar la energía y continuar con fuerzas. Beneficios e iniciativas diseñadas para reforzar la salud mental de nuestros empleados. En BAT fomentamos una cultura para ayudar a nuestros empleados a gestionar mejor las presiones de la vida y desarrollar la resiliencia, independientemente de lo que la vida les depare.

Physical Well-being

Una buena salud es la piedra angular que permite que todo lo demás en nuestra vida vaya bien. Beneficios que apoyan la salud física de nuestros empleados, amplían la cobertura donde sea necesario y promueven estilos de vida saludables, reduciendo el estrés y aumentando la energía y la productividad general.

Financial Well-being

La paz mental no tiene precio, pero no debería costar un ojo de la cara. Beneficios e iniciativas diseñados para ayudarte a lograr estabilidad y seguridad financiera, con formación para tomar decisiones financieras bien informadas, aliviar el estrés financiero y mejorar las perspectivas a corto y largo plazo.

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Account Manager

Job Description, Responsibilities & Requirements