Job Description, Responsibilities & Requirements
About the Position
Account Manager
British American Tobacco UK has an exciting opportunity for an Account Manager in London Chiswick.
Responsibilities
- Manage responsible key accounts end to end operation and deliver volume, market share, and profit as per expectation.
- Lead commercial agreement negotiations for responsible key accounts and ensure BAT investments are utilized in a balanced manner based on TCI principles to ensuring BAT’s fair share of net available. Seek and explore new business potential in line with company expectations and protocol.
- Building and developing customer relationships. Establish relationships with key staff and board level of customers.
- Work closely with Supply Chain, Finance, and Brand Marketing to ensure alignment in the financial reviews and first-class execution of the marketing plan.
- Consequently, manage the implementation of the account plan and ongoing measurement vs. set objectives.
- Support GTR Centre supply chain and key account personnel for a quality collaborative forecasting process.
- Maximize legitimate volume and value potential of BAT brands in travel retail channels (border shops, diplomatic outlets, ferries, airlines).
- Lead the monthly forecast to sales cycle and the annual pricing review exercise.
- Comply with and implement activities in accordance with regulations related to environmental protection, occupational health and safety, fire protection, and internal EHS or Sustainability standards and procedures.
Requirements
- Strong trade marketing experience in a managerial position within a multinational company (preferably in key account management and in the FMCG segment).
- Strong analytical, customer relationship, and negotiation skills. Proven Business and Financial Acumen.
- Ability to influence stakeholders.
- Ability to analyze problems, recommend solutions, and drive action plans within organizational policy.
- Willingness to travel across Europe, Africa & territories in the Indian Ocean (Up to 30 percent).
- Ability to operate independently whilst being results-oriented and can navigate through ambiguity.
- Exceptional communication skills (both oral and written) with a secondary language being a plus.
- Global travel retail experience is a plus.
We Offer
- Competitive salary.
- Market-leading annual performance bonus (subject to eligibility).
- Diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives.
- Access to online learning platforms and personalized growth programs to nurture your leadership skills.
- Support for professionals seeking to re-enter the workforce after an extended absence through our Global Returners program.
- A commitment to being a Disability Confident Employer with reasonable adjustments and accommodations available during the recruitment process.
About the Company
BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.
To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together!
We believe in championing collaboration, inclusion, and partnership as the bedrock of our values. We wish to foster an environment where every individual can thrive, irrespective of factors such as gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, as well as diverse perspectives and thinking styles.
We view career breaks not as obstacles but as opportunities and encourage everyone, without hesitation, to apply. Through our Global Returners program, we provide support to professionals seeking to re-enter the workforce after an extended absence, be it for family care, parental leave, national service, sabbatical, or starting their own venture.
Why Join BAT?
We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.
We take pride in being a Disability Confident Employer. If you need any reasonable adjustments or accommodations to be made during the recruitment process to support you performing at your best, please inform the recruitment partner who will be in touch should your profile be selected for the role you applied for. We are wholeheartedly committed to optimising your prospects of success by making suitable arrangements so that you may showcase your full potential.
We are the opinion that everyone in our company has a place. Whether you are looking for mentoring, wish to expand your experience through international assignments, or appreciate innovative working methods: We are here to fuel your professional ambitions and help you unleash your full potential.
We believe in you. Join BAT, where fulfillment meets opportunity, and where your career journey begins.