Account Manager

About the Position

Account Manager (Quezon City, Philippines)

Analyse and solve the pain points of existing Odoo customers. You'll be in charge of customer satisfaction, renewal, and retention.

Ready to transform a business and make an impact? Apply now and build the future with us!

Join Odoo, a growing ERP software company with a cutting-edge product, a huge global community, as well as a fun and exciting work environment.

Users of Odoo: 16,000,000

Avg Deal Size: $8K

Sales Cycle: 2 MONTH

Team / Company Size: 16 / 336

About Odoo

With a mission to enhance the efficiency and performance of every business, Odoo offers all-in-one open-source software covering 70+ business applications such as Sales, Accounting, Manufacturing, Inventory, and more. It's flexible for businesses of all scales and industries, and with a more affordable price. Odoo effortlessly becomes the preferred choice for entrepreneurs across the globe.

Join a vibrant and innovative team, working within an organization that values independence, flexibility, and personal growth. As an Account Manager in our Customer Success Team (Direct / Indirect), you'll be responsible for our existing customer's subscription renewals, retention, and satisfaction. You'll be handling your own portfolio of around 150 different companies within the APAC region (ranging from a small independent store to a large-scale manufacturing company, etc.) using Odoo as a software solution for their business processes. The companies you'll be in touch with are end-customers and resellers ('Official Partners') of Odoo. Your job will be to analyze and detect existing pain points in the management software of your customers and provide or up-sell Odoo solutions to improve their efficiency and to ensure a smooth collaboration between all parties involved.

You'll be working in a small, fun, and young team with a 'play hard, work hard' mindset.

Responsibilities

• Contacting and developing end customers and resellers of Odoo
• Acting as the key interface between the customer and all relevant divisions
• Building long-term relationships with Odoo partners and your customer portfolio (growth)
• Excelling in transversal sales & product demonstration
• Main focus is 80% on sales (renewals & up-sell opportunities)

Requirements

MUST HAVE

• Bachelor degree or higher
• Bilingual (English + Tagalog)
• Strong software and new technology awareness
• Excellent communication skill, you like to negotiate and to achieve targets
• Have a proactive & sales-driven mindset
• Organized way of working
• Problem-solving attitude

Nice to Have

• 1 - 3 years relevant experience in sales and/or account management
• Immediate availability
• Farmer attitude

We Offer

• Work in a fast-paced start-up environment with a hands-on attitude
• Be open-minded and able to react to change with agility
• Be a quick and autonomous learner
• Have an entrepreneur mindset and not be afraid to take appropriate initiatives
• Contribute to a great company culture

About the Company

With a mission to enhance the efficiency and performance of every business, Odoo offers all-in-one open-source software covering 70+ business applications such as Sales, Accounting, Manufacturing, Inventory, and more. It's flexible for businesses of all scales and industries, and with a more affordable price. Odoo effortlessly becomes the preferred choice for entrepreneurs across the globe.

Join a vibrant and innovative team, working within an organization that values independence, flexibility, and personal growth.