Tech Stack
Job Description, Responsibilities & Requirements
About the Position
Are you an experienced Account Manager, Account Executive, or Customer Success star? Looking to take a step forward in your professional career? Do you want to join an amazing company with an outstanding product, stellar team members, and the best clients? Then Oktopost is the place for you!
When Oktopost was founded in 2013, social media was still a question mark in B2B marketing. We saw its untapped potential to drive real business results and built a platform to help marketers turn social into a measurable growth channel.
Oktopost powers social media management and employee advocacy, enabling B2B companies to become truly social organizations. While our social suite enables marketers to manage, scale, and measure social media programs, our Marketing Intelligence solution empowers content and brand teams to build competitive strategies based on market insights.
Trusted by global brands and fully integrated with the modern marketing tech stack, we’re a dedicated team focused on helping our customers succeed.
We are seeking a driven and proactive Account Manager to join our team in Grand Rapids, Michigan. This role reports to our Account Management Team Lead for North America. You will own a book of Oktopost customers and be responsible for building long-term value-based relationships which lead to commercial revenue expansion and long-term partnerships. This role combines sales expertise with a deep understanding of how to foster trusted long-term relationships and drive account growth.
Responsibilities
- Own a book of Oktopost customers
- Build long-term value-based relationships
- Drive commercial revenue expansion
- Foster trusted long-term relationships
- Drive account growth
Requirements
- Proven experience in Account Management or Customer Success
- Strong sales expertise
- Ability to build and maintain long-term client relationships
We Offer
- Opportunity to work with an outstanding product
- Stellar team members and best clients
- Professional growth and career advancement
About the Company
Oktopost is a leading social media management and employee advocacy platform for B2B companies. Recognized in the 2026 Gartner® Magic Quadrant™ for Social Media Management and Listening, we empower marketers to turn social into a measurable growth channel. Our Marketing Intelligence solution provides market insights to build competitive strategies.
If you are passionate about social media and B2B marketing, and you're ready to take your career to the next level, apply now!