Account manager

About the Position

We are seeking an Account Manager to join our team and optimize business relationships in the iGaming industry. This role involves building relationships, increasing loyalty, and providing customers with the most relevant, personalized, and rewarding experience in a sustainable way.

Responsibilities

• Acquire, maintain, and optimize business relationships and partnerships to achieve business KPI’s.
• Liaise with in-house resources and operators to undertake promotional fulfillment and analysis of campaigns and marketing initiatives.
• Keep close track on the performance of promotional campaigns to identify problems or issues that may arise.
• Work closely with internal stakeholders to optimize strategy and ensure KPI targets are met.
• Represent the entire range of the Company’s products.
• Distribute and present information to customers about upcoming game releases and opportunities.
• Establish and maintain effective key account relationships.
• Act as an intermediary between internal departments and customers.
• Act as an escalation point for customers for any issues, and drive resolution action.
• Provide root-cause analysis, driving continuous improvement and execution of solutions.
• Proactively assess, clarify, and validate customer needs on an ongoing basis.
• Ensure the timely and successful delivery of Company solutions according to customers’ needs and objectives.

Requirements

• Minimum 2 years of experience in Account Management or similar client-facing role (iGaming industry is a plus).
• Sound commercial awareness and knowledge of business development.
• Demonstrate a clear knowledge of how to generate results in a complex commercial environment.
• Experienced at effective client management.
• Be analytical with the ability to think strategically.
• Have a genuine passion for sales, negotiation, decision-making, and problem-solving.
• Educational background in a related field would be preferred.
• Strong communication and written ability in English with a strong command of spoken.
• Proficiency with Microsoft Office Suite, such as Excel and PowerPoint.
• Be presentable, willing to travel, and work outside of normal office hours.
• Any other ad hoc duties related to the role.

We Offer

• Competitive remuneration package.
• Comprehensive training.
• Professional and personal development.
• Additional healthcare benefits.
• Dynamic working environment.

About the Company

Evolution is a world-leading innovator in product development and advanced IT solutions for online casinos. We are a multinational B2B product and service provider with an extensive track record of number 1s. We are leading the industry with pioneering technical solutions and pushing the limits of what has been done in terms of online user experience.

Our teams create our product concepts, develop the software, integrate the product with the operators’ interface, and deliver both the technical solutions and the people required for the operators to offer online slots and live casino 24/7/365. We also build our studios and operate live casino tables around the world.

Founded in 2006, we’ve grown to a company with presence in around 40 countries and a diverse group of 20,000 people guided by our values: ALIVE, do RIGHT, and work TOGETHER. Our success is largely down to the creativity, quality, and commitment of our people and we are always looking to expand our talented teams.

Evolution AB (publ) is listed on Nasdaq Nordic with a market capitalisation of over EUR 17B.

If you are interested, please submit your CV in English.

For more information please visit our careers page: www.evolutiongamingcareers.com

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