Account Manager

About the Position

monday.com is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist, it executes. We move fast, build things that matter, and foster an ownership-driven culture where you're empowered to shape how organizations work and outpace their competition.

Responsibilities

• Drive Portfolio Expansion: Own the sales cycle for existing enterprise accounts, delivering predictable quarterly Net New ARR (Annual Recurring Revenue) targets through strategic upsell and cross-sell opportunities.
• Build Executive Relationships: Navigate multi-layered client organizations to establish trusted-advisor relationships with decision-makers and C-suite executives.
• Orchestrate Account Strategy: Develop long-term strategic account plans while aligning cross-functional teams-including Solution Engineers (SEs), Customer Success Managers (CSMs), and Channel Partner Managers (CPMs)-to maximize customer value.
• Manage complex commercial agreements: Lead commercial discussions, legal reviews, and contract negotiations to close high-value multi-year expansions.
• Champion Customer ROI: Connect monday.com’s platform capabilities directly to business outcomes, serving as an executive escalation point and internal advocate to influence platform strategy.

Requirements

• 10+ Years of Proven track record in Account Management or Account Executive roles managing complex B2B SaaS accounts in Mexico.
• Demonstrated Expansion Growth: Consistent history of exceeding revenue targets through structured upsell and cross-sell execution within enterprise accounts.
• Executive Gravitas: Exceptional capability to establish credibility and build multi-level relationships with C-level stakeholders.
• Contract & Legal Negotiation: Direct experience navigating complex enterprise contracts, legal discussions, and procurement processes.
• Bilingual Communication: Fluent written and verbal communication skills in both English and Spanish for local and regional cross-functional engagement.
• Cross-Functional Deal Leadership: Proven ability to coordinate extended deal teams (SEs, CSMs, Partners, RevOps) to execute account growth plans.

Nice to Have

• Industry background in enterprise work management, productivity, or SaaS platform ecosystems.
• Proficiency in any other language.

We Offer

• Join a customer-obsessed team where transparency and ownership are how we actually operate - not just things we put on a wall.
• Work on a multi-product suite powered by advanced AI, where what you ship reaches hundreds of thousands of customers worldwide.
• Competitive salary, benefits, bonus potential, and equity eligibility for many roles - we believe people should share in our success.
• Grow fast through a dedicated L&D team, AI workshops, bootcamps, and internal hackathons - the industry moves quick and so do we.
• A collaborative, global culture backed by Employee Resource Groups and workplace teams across New York, Tel Aviv, London, Munich, Warsaw, Tokyo, Sydney, and more.

About the Company

monday.com is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist, it executes. We move fast, build things that matter, and foster an ownership-driven culture where you're empowered to shape how organizations work and outpace their competition.

We believe in equal opportunity.

At monday.com, we believe everyone should feel they belong - exactly as they are. We’re an equal opportunity employer, committed to an open, accessible, and inclusive workplace free from discrimination or harassment of any kind.

All qualified candidates will be considered for employment, regardless of race, color, religion, nationality, sexual orientation, gender identity, age, marital status, pregnancy, family or parental status, disability, veteran status, or any other characteristic protected by law.

If you need support or accommodation during the hiring process, we’re here to help.

Meet the Consulting (Sales) Team

The consulting team is goal-oriented, customer-centric, and comfortable dealing with big numbers. With our end-to-end consultative approach, we gain a deep understanding of our customers' pains and processes to create a tailored solution to derive maximum value from monday.com. We are quick thinkers, initiative-takers, not afraid to go the extra mile.