Account Manager

About the Position

Account Manager

Toronto, Canada

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About the Company

VML is a global creative company that combines brand experience, customer experience, and commerce to create connected brands that drive growth. Guided by a Human First philosophy, VML is known for its innovative work for brands and consistently ranks among the world’s leading creative companies, including the WARC Creative 100. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai, and Singapore.

VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions, and expert strategic counsel.

For more information, please visit www.vml.com and follow along on LinkedIn #WeAreVML.

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Responsibilities

Client & Account Management

• Lead day-to-day client communication and account administration
• Manage and communicate project timelines, deliverables, budgets, and scopes of work
• Assist in identifying organic growth opportunities aligned with client and agency strategy

PR, Media & Influencer Execution

• Execute end-to-end influencer programs, including media and influencer sourcing, outreach, pitching, contracting, briefing, content review, approvals, and performance tracking
• Develop program materials (e.g., press release, key messages, event signage, etc.)
• Liaise with vendors and partners to support events, activations, and campaign execution
• Prepare plans, status updates, and wrap reports, including results and insights

Content Marketing

• Drive client success by recommending and shaping strategic content that spans long-form editorial, engaging website experiences, and effective social media and video executions
• Participate in content strategy development, helping to craft and present compelling strategic decks and presentations to clients
• Collaborate with cross-functional teams (creative, editorial, media, technical) to ensure the strategic intent of a campaign is carried all the way through to execution

Strategy & Planning

• Remain current on your clients’ business, industry, audience, and competitive landscape
• Support strategy development and client presentations (ideas, programs, budgets, etc.)
• Translate ideas into clear, concise briefs for editorial, creative, and production teams

Project Management & Collaboration

• Own day-to-day project management, including timelines, status updates, and budgets
• Demonstrate strong problem-solving skills when addressing client requests
• Help guide and coach junior staff, supporting their growth and development
• Collaborate with in-house strategy, editorial, and design teams

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Requirements

• Core Skills:

  • PR
  • Media Relations
  • Influencer Management
  • Project Management
  • Client Communication

• Secondary Skills:

  • Content Marketing
  • Strategic Planning
  • Collaboration
  • Problem Solving

• Experience:

  • 3–5 years of experience in an agency

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We Offer

• Hybrid work environment
• SJR office is located in the WPP Toronto Campus at the Toronto's Waterfront Innovation Centre with state-of-the-art amenities
• Competitive salary and time off policies
• Flexible benefits package, Employee Assistance Program, and Wellness Reimbursement
• A team of intellectually curious, empathetic, and collaborative people

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Salary

$45,000-$95,000 CAD

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About the Company

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

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