Account Manager

About the Position

Account Manager

Jakarta, Indonesia

Who We Are

VML is a global creative company that combines brand experience, customer experience, and commerce to create connected brands that drive growth. Guided by a Human First philosophy, VML is known for its innovative work for brands and consistently ranks among the world’s leading creative companies, including the WARC Creative 100. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai, and Singapore.

VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions, and expert strategic counsel.

For more information, please visit www.vml.com and follow along on LinkedIn #WeAreVML.

What You'll Do

• Translate the client’s vision and needs into business requirements, coordinate with team members on required deliverables, and manage client expectations.
• Create a portfolio of client accounts and monitor the ongoing activities related to them.
• Manage and oversee progress and deliver the client's projects.
• Maintain agency quality standards, perform SOP, and lead team collaboration.
• Update and manage client's expectations about the progress of solutions/projects from the agency.
• Identify business performance for handling brands and initiate suggestions for the Account Director.
• Analyze work performance and results for a client, and initiate the requirements or next steps.
• Monitor, manage, and chase work progress.
• Supervise Account Executive, grooming process: delegating, training, and preparing talent.
• Deliver presentations, including business review, competition analysis, industry trends, etc.
• Determine goals and establish annual budgets for clients handled.
• Provide agency brief for agency respective colleagues according to solution/project necessity.

Requirements

• Bachelor's degree in Marketing or related field.
• Minimum 4 years of experience.
• Prefer a digital creative agency experience.
• Working knowledge of Google Analytics and Google Adwords (or willingness to learn fast).
• Must be proactive, a self-starter, and an excellent communicator both verbally and written.
• Ability to create coherent and persuasive presentations with proficiency in Word, Excel, Outlook, and PowerPoint.
• Self-motivated with a willingness to work autonomously in a fast-paced environment.
• Desire to drive continuous improvement.
• Passion for account management and what you do.

We Offer

• Hybrid work approach with teams in the office an average of four days a week.
• Opportunity to work with a global creative company.
• Competitive benefits and career growth opportunities.

About the Company

VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions, and expert strategic counsel.

For more information, please visit www.vml.com and follow along on LinkedIn #WeAreVML.