Account Manager and Sales Lead

About the Position

Account Manager and Sales Lead

• Location: Madrid, Spain
• Contract Type: Contrato Indefinido
• Salary: €40 - 60 k/year + incentives

At Singular Beacon, we are looking for a candidate with integrity, insight, and initiative to join our team as Account Manager and Sales Lead.

We are looking for people who are passionate about technology and business, with vision and a drive for excellence, who can sustain a relationship of trust with the client over time and, at the same time, be accountable for the numbers: growing the existing portfolio, opening new accounts, and defending price and margin. We are looking for proven professional experience in account management and business development within technology consulting environments.

We would like to build a long-term relationship based on the trust, transparency, empathy, and passion we all share for our profession.

Join a team where your dedication and autonomy will be key to achieving shared success. For our part, we will work to ensure these skills are rewarded with interesting professional experiences and generous compensation in line with the value you bring to the organization, reflecting the successes we will share.

Responsibilities

Account Management

• Be the main point of contact for your accounts: know their business and their priorities, and attend to their needs.
• Draw up and maintain the account plan.
• Champion the renewal and growth of the portfolio: scope extensions, new projects.
• Anticipate when prepaid hour packages will run out and lead the renewal and pricing conversation with the client.
• Tracking satisfaction and acting as the escalation point for anything that affects the commercial relationship.

Sales Responsibility: Numbers, Price, and Process

• Be accountable for the firm's sales target and report on it to management with data, not impressions.
• Keep the forecast and pipeline up to date in Odoo, so that the real status of each opportunity can be checked without having to ask.
• Propose and apply the pricing policy and safeguard the profitability of what is signed.
• Qualify and prioritize: decide which opportunities we put effort into and which we give up, and make the case for it.
• Maintain and improve the sales process: stages, proposal templates, sales pitch, and payment collection follow-up.

New Business Development

• Prospecting and qualifying new accounts in the sectors and segments where we are strong.
• Building and maintaining relationships with partners, alliances, and other players in the ecosystem.
• Market analysis: spotting trends, competitor moves, and opportunities for expansion, and making proposals accordingly.
• Represent the firm at industry events, forums, and trade fairs.

Proposals, Negotiation, and Contracting

• Prepare sales proposals tailored to the client, with clearly defined scope, assumptions, and price.
• Lead the negotiation through to closing, seeking an agreement that is sustainable for both parties.
• Manage contracting and the associated documentation, and leave the file in order for delivery.
• Hand over each project won to the project manager with no loss of context: what has been sold, on what assumptions, and at what margin.

Coordination with Delivery

• Check the sales forecast against the team's real capacity before committing to dates.
• Get the hours consumed and the status of each account from the project manager, and turn that into the next sales action.
• Bring in management, project managers, and consultants as needed when an opportunity calls for technical judgment.
• Close the loop: bring back to the team what the client values and what it finds lacking.

Product and Market Knowledge

• Know our catalog -Odoo, data and BI, custom development, cybersecurity, and digitalization- inside out so you can position it with good judgment.
• Understand the client's requirements and translate them, with the team, into a viable solution.
• Be conversant with industry trends at the level needed to open business conversations.
• Know the digitalization grant programs we work with and how they fit each account.

Requirements

Basic Requirements

• A STEM university degree (bachelor's, licenciatura, or master's), preferably in Engineering, Mathematics, or Physics.
• More than 5 years of professional experience, with a demonstrable track record as a senior profile.
• Experience working in a consultancy.
• Having managed client portfolios and met the agreed targets.
• The full B2B consultative sales cycle: qualification, proposal, negotiation, and closing.
• Use of a CRM for forecasting and tracking opportunities.
• Ease with price and margin: building a profitable proposal and knowing how to defend it.
• The ability to understand a technology solution and translate it into business value for the decision-maker.

Additional Skills

• Experience selling ERP, BI, or digital transformation projects.
• Knowledge of Odoo as a product (certifications valued).
• Experience with public grant programs for digitalization.
• Certifications in sales or sales management (Salesforce, HubSpot, or others).
• Use of Power BI or another reporting tool for your own sales tracking.
• Good level of English.
• Entrepreneurial mindset: you have started something of your own or led an initiative from scratch.

We Offer

• A permanent full-time contract with a salary in line with the candidate's experience and merit.
• Pay governed by our remuneration policy and the contract subject to the collective agreement for consulting, information technology, and market and opinion research companies.
• All employees benefit from our incentive policy.
• Close-Knit Team: we care about people and think of ourselves as a family.
• Training: design a training plan with your manager, and the company will help you carry it out.
• Benefits in Kind: the option of receiving part of your pay in kind (meal vouchers, childcare, health insurance, and/or training).
• Community: we try to organize all kinds of team building and networking activities.
• Complementary Projects: collaborate on projects of various kinds, such as social platforms and/or the production of podcasts.

When and Where You Will Work

• Remote-friendly work, at least 20% of the time and up to 60%, subject to the project, the client, and your manager's approval.
• Reside in the Community of Madrid and/or be able to get to the workplace or to meetings within an hour and a half.
• Standard working day is 9:00 to 18:30 Monday to Thursday and 9:00 to 15:00 on Fridays.
• 23 days of vacation per year by contract, plus 2 extra days granted by the company if you meet your objectives.

Who You Will Work With

• Carlos Pascual, Director: An entrepreneur by vocation, a consultant by profession, and a Data Analytics specialist with a solid track record in the Retail and Human Resources sectors.
• Jesús Bouza, Head of Technology: A software engineer specializing in digital consulting, custom solution development, and artificial intelligence.
• Marta Martínez, Digitalization Consultant and Head of HR: Passionate about consulting, marketing, and communication, she builds bridges between companies, institutions, and people.

The Process

Weeks 1 and 2

• Review of Your Application: This step takes us about two weeks, during which we will...

---

Note: The original text was already quite detailed and well-structured. The above Markdown version maintains the original content and tone while adding proper formatting for better readability.