Tech Stack
Job Description, Responsibilities & Requirements
About the Position
Account Manager (APAC)
Ready to transform a business and make an impact? Apply now and build the future with us!
Join Odoo, a growing ERP software company with a cutting-edge product, a huge global community, as well as a fun and exciting work environment.
Location: 32/F, 118 Connaught Road West, Sai Ying Pun, Hong Kong
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Responsibilities
As an Account Manager in our Customer Success Team (Direct / Indirect), you'll be responsible for our existing customer's subscription renewals, retention, and satisfaction. Your key responsibilities include:
- Contacting and developing end customers and resellers of Odoo
- Acting as the key interface between the customer and all relevant divisions
- Building long-term relationships with Odoo partners and your customer portfolio (growth)
- Excelling in transversal sales & product demonstration
- Main focus is 80% on sales (renewals & up-sell opportunities)
Requirements
MUST HAVE
- Bachelor degree or higher
- Bilingual (English + Thai/Malay)
- Strong software and new technology awareness
- Excellent communication skill, you like to negotiate and to achieve targets
- Have a proactive & sales-driven mindset
- Organized way of working
- Problem-solving attitude
NICE TO HAVE
- 1 - 3 years relevant experience in sales and/or account management
- Immediate availability
- Farmer attitude
We Offer
- Time off: 15 days of annual leave, sick leaves
- Sponsored Events: Friday happy hours, great team buildings, sports activities, company dinners
- Work-life Balance: Flexible working hours, work from home benefit
- Eat & Drink: Coffee, tea, fruit, and snacks are provided at all times
- Insurance Benefit: Medical, dental, mental, and life insurance provided
- Gratuity: Commissions paid on a quarterly basis, end-of-year payment
- Company Culture: Young, dynamic, and international work environment
- Great Location: Opposite of MTR exit A2, Sai Ying Pun
About the Company
With a mission to enhance the efficiency and performance of every business, Odoo offers all-in-one open-source software covering 70+ business applications such as Sales, Accounting, Manufacturing, Inventory, and more. It's flexible for businesses of all scales and industries, and with a more affordable price. Odoo effortlessly becomes the preferred choice for entrepreneurs across the globe.
Join a vibrant and innovative team, working within an organization that values independence, flexibility, and personal growth. As an Account Manager in our Customer Success Team (Direct / Indirect), you'll be responsible for our existing customer's subscription renewals, retention, and satisfaction. You'll be handling your own portfolio of around 150 different companies within the APAC region (ranging from a small independent store to a large-scale manufacturing company, etc.) using Odoo as a software solution for their business processes. The companies you'll be in touch with are end-customers and resellers ('Official Partners') of Odoo. Your job will be to analyze and detect existing pain points in the management software of your customers and provide or up-sell Odoo solutions to improve their efficiency and to ensure a smooth collaboration between all parties involved.
You'll be working in a small, fun, and young team with a 'play hard, work hard' mindset.
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