Account Manager - Direct Team (Indonesia)

About the Position

Account Manager - Direct Team (Indonesia)

Sales / Direct Customer Success

BSD Green Office Park, Tangerang, Indonesia

---

Analyse and solve the pain points of existing Odoo customers. You'll be in charge of customer satisfaction, renewal, and retention.

About Us

With a mission to enhance the efficiency and performance of every business, Odoo offers all-in-one open-source software covering 60+ business applications such as Sales, Accounting, Manufacturing, Inventory, and more. It's flexible for businesses of all scales and industries, and with prices 3x more affordable than other conventional competitors (such as SAP and Microsoft), Odoo effortlessly becomes the preferred choice for entrepreneurs across Indonesia!

You think it's too good to be true? See for yourself. Preview our 1-click demo.

Start a career with us. We offer you an extraordinary chance to learn and grow. Be involved with a very exciting product and a great team behind it.

Responsibilities

Join a vibrant and innovative team, working within an organization that values independence, flexibility, and personal growth. As an Account Manager in our Customer Success Team (Direct), you'll be responsible for our existing customer's subscription renewals, retention, and satisfaction. The companies you'll be in touch with are end-customers of Odoo. Your job will be to analyze and detect existing pain points in the management software of your customers and provide or up-sell Odoo solutions to improve their efficiency and to ensure a smooth collaboration between all parties involved.

You'll be working in a small, fun, and young team with a 'play hard, work hard' mindset.

Your responsibilities include...

• Contacting and developing end customers of Odoo
• Acting as the key interface between the customer and all relevant divisions
• Building long-term relationships with your customer portfolio (growth)
• Excelling in transversal sales & product demonstration
• Main focus is 80% on sales (renewals & up-sell opportunities)

Requirements

MUST HAVE

• Min. Bachelor degree or higher
• Fluent in Bahasa Indonesia and English
• You are an excellent communicator, you like to negotiate and to achieve targets
• Strong knowledge in ERP, business management software, and the whole tech industry
• Proactive & sales-driven mindset
• Organized way of working and a problem solver

NICE TO HAVE

• 1 - 3 years of experience in sales and/or account management
• Immediate availability
• Farmer attitude

We Offer

• 12 days of annual leave, birthday leave
• Happy hour, team buildings, activities, company dinners
• Sales commissions paid on a quarterly basis, end-of-year payment
• Coffee, tea, fruit, and snacks provided
• Young, dynamic, and international environment
• Great Location: Green Office Park 1, BSD
• Flexible working hours
• Continually-improved insurance coverage provided

About the Company

With a mission to enhance the efficiency and performance of every business, Odoo offers all-in-one open-source software covering 60+ business applications such as Sales, Accounting, Manufacturing, Inventory, and more. It's flexible for businesses of all scales and industries, and with prices 3x more affordable than other conventional competitors (such as SAP and Microsoft), Odoo effortlessly becomes the preferred choice for entrepreneurs across Indonesia!