Account Manager (French and English Speaking)

About the Position

Account Manager (French and English Speaking)

We're seeking a French and English speaking Account Manager to join our Lightspeed team in Paris. You will be responsible for building and maintaining lasting relationships with Lightspeed's accounts. With your knowledge of their objectives, you will be tasked with introducing them to Lightspeed’s suite of products and integrations to ensure they’re getting the best solution to help them achieve their goals.

Please note that this role is based in Paris and follows a hybrid working model.

Responsibilities

• Responsible for selling Lightspeed Payments to our existing customer base
• Serve as the lead point of contact for your customers
• Guide qualifying customers through their upgrade path from basic platforms to more advanced platforms
• Demonstrate software solutions to your customers, from core POS products to modules and upgrades
• Negotiate contracts and close agreements to maximize the growth of your book of business
• Track key book of business metrics like added MRR and net retention

And a little bit of…

• Building strong Restauranter advocacy, increasing empathy and understanding throughout the company
• Contributing as part of the wider team to achieve organizational objectives even if this means doing things that aren’t strictly within the scope of your role

Requirements

• Sound experience in account management, sales development representative or similar role carrying a sales quota
• Understanding of solution-based consultative sales in a SaaS environment
• Ability to use Salesforce and other technologies to manage and organize pipeline
• Professional poise and confidence while communicating with executives
• Great task and time management skills
• Fluent in French & English

We Offer

Come live the Lightspeed experience...

• Genuine career opportunities in a company that’s creating new jobs every day
• Work in a team big enough for growth but lean enough to make a real impact
• Exposure to modern and proven technology
• Opportunity to learn and expand your skillset
• Become a valued part of the diverse and inclusive Lightspeed family

… and enjoy a range of benefits that’ll keep you happy and healthy:

• Lightspeed share scheme (we are all owners)
• Pension fund
• Axa Health insurance
• Health and wellness benefit of 400 EUR/year
• Mental health online platform and counselling & coaching services
• 25 vacation days per year
• Paid leave and assistance for new parents
• Volunteer day
• Public transport benefit

About the Company

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

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