Account Manager (Fully Remote)

About the Position

Account Manager (Fully Remote)

North Carolina (Remote)

Legal protects 90% of enterprise value. In most organisations, it’s still slow, expensive, and stretched impossibly thin - one lawyer for every 500 employees. Nine out of ten legal tasks go unsupported.

Plexus is the Legal Operating System for the modern enterprise. We help in-house legal teams automate and scale legal work across the business - faster, with less cost, and less risk.

We’re trusted by Coca-Cola, Nike, L’Oréal, PepsiCo, Woolworths, and Asahi. Our clients report 65% productivity gains.

We’re not a law firm. We’re not a traditional software company. We’re building something new - and we’re not done yet.

Responsibilities

• Own renewal and expansion performance across a defined portfolio of US and European accounts
• Drive module expansion using a structured discovery-to-demo process
• Build multi-threaded relationships in every key account - economic buyer, day-to-day contact, and executive sponsor
• Identify and action at-risk accounts early
• Lead commercial reviews that connect platform value to customer outcomes
• Deliver competitive and market intelligence back to the Commercial team

Requirements

• Sales experience
• Account Management skills

Secondary Skills

• Commercial Reviews
• Market Intelligence

Why Plexus

• A portfolio of genuinely complex enterprise accounts - not transactional renewals
• Module expansion is the core challenge - real consultative selling, not order-taking
• AI tooling and automation so you spend time on revenue, not administration
• A commercial leadership path for the person who performs - the timeline isn’t rigid, but the intent is real
• A culture that rewards ownership and straight communication

About the Company

Plexus is revolutionizing the way legal work is done in enterprises. Trusted by leading companies, we provide a platform that automates and scales legal tasks, leading to significant productivity gains for our clients.