Account Manager II
Primary stack
Job description
About the Position
Join our team as an Account Manager II in Australia, responsible for managing Heart/Belly customers and distributor relationships.
Responsibilities
- The role is accountable for general account management of Heart/Belly customers and Distributor Management for PHC Distributor in Australia and New Zealand.
- Overall relationship management and close contact with Procurement, R&D, Product Development.
- Overall growth and satisfaction of the account.
- Contracts, price, and overdue management.
- Overall customer demand development insights.
- Drive growth by expanding share of wallet (specked in products), for example via biddings and tenders.
- Proactively address and mitigate churn risks.
- Overall CRM customer and NBD pipeline (in collaboration with BD).
- Accurate and timely sales forecast.
- The role operates in a coordinated team set-up composed by: CSM, BD, CSD, and/or GBS to ensure full customer journey success; BDs drive new business development of not specked in products, while CSD/GBS ensure order management and deliveries.
Requirements
- Degree in Science, Pharmaceuticals, Engineering, or Management.
- 7 – 10 years of experience with a proven record in commercial, sales management.
- Sales drive & achievement motivation, business acumen & commercial creativity, collaboration & inspiring customer confidence, adaptability, resilience & agility, delivering results & meeting expectations.
We Offer
- A rewarding challenge to further develop your skills in a professional work environment.
- Career development within our organization.
- Possibilities to expand your knowledge, expertise, and language skills in an attractive, global working environment.
- Hybrid work model.
About the Company
Clariant is a Swiss-based global specialty chemicals company, which is concentrated and developed in three business units: Care Chemicals, Catalysts, and Adsorbents & Additives. Our purpose as a company is reflected in our tagline "Greater chemistry - between people and planet", which considers the principles of customer, innovation, and people orientation, as well as a focus on creating solutions to foster sustainability in different industries by offering high-value and high-performance chemical specialties.
At Clariant, we believe that diversity, equity, and inclusion are essential to our success. We strive to cultivate a workplace where all employees feel welcomed, respected, supported, and valued. Our diverse workforce allows us to tap into a wealth of perspectives, experiences, and capabilities that drive innovation. We are committed to ensuring equal opportunities for professional growth and advancement across all levels of the organization, based on objective criteria and regardless of gender, gender identity, race, ethnicity, religion, protected veteran status, age, disability, sexual orientation, or other aspects of diversity in accordance with the relevant governing laws. By bringing together talented individuals with diverse backgrounds and viewpoints, we gain the agility to meet the evolving needs of our global customers and communities. Join our team to help advance our mission of fostering a culture of belonging where everyone can thrive.
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