Account Manager

About the Position

The CHI Software team is not standing still. We love our job and give it one hundred percent of us! Every new project is a challenge that we face successfully. The only thing that can stop us is... Wait, it’s nothing! The number of projects is growing, and with them, our team too. And now we need an Account Manager.

Responsibilities

• Responsible for outstaff projects and clients’ accounts leading in accordance with project objectives;
• Monitoring project schedule and budget within the defined scope, resources, and timeline;
• Providing leadership and motivation of project team members to meet project objectives;
• Proactively identify and efficiently resolve project-related problems;
• Work within the process model defined by the organization;
• Proactively communicate and report project statuses, issues, and risks.
• Regular sync-ups between PMs, Sales managers, and department managers about the status, problems, prospects of accounts, projects, developers, updates.
• Development of accounts, monitoring and control of their status, assessing prospects, collecting feedback, prompt response to requests, feedback from clients, staffing an account, conducting interviews, upselling, issues of transferring equipment from a client to a developer, etc.

Requirements

• At least 1 year of management experience, client support services.
• Experience in managing software development projects will be a bonus;
• Understanding of project management in accordance with the PMBOK;
• Understanding of software development methodologies (Lean, Scrum, XP, Agile, Waterfall, etc.);
• Good written and verbal communication skills;
• Good soft skills, flexibility, self-motivation, result-focused, able to work with and stick to tight deadlines;
• Upper Intermediate level of written and spoken English;

We Offer

Improve your soft skills:

• Build strong teamwork skills and become an essential part of dynamic teams;
• Improve your English at classes and speaking directly with clients;
• Increase your productivity and communication level via Scrum, Kanban, Agile methodologies.

Develop your technical knowledge:

• Use the latest technologies;
• Participate in technical events and conferences (the cost is covered by the company);
• Regular techtalks and professional development.

Our Perks

• Covered vacation period: 20 business days and 5 days off
• Free English classes
• Flexible working schedule
• Truly friendly and supporting atmosphere
• Working remotely or in one of our offices
• Medical insurance for employees from Ukraine
• Legal support

Apply Now

Your dream job awaits you. Apply now!

Head of Recruitment Department at CHI Software