Account Manager (LATAM)
Nice to have's
Job description
About the Position
We are seeking an Account Manager (LATAM) to join our team in Mexico (100% remote). You will be responsible for managing client relationships and supporting marketing activities in the LATAM region.
Responsibilities
- Provide superior customer support via email and telephone
- Build and maintain long-term relationships with customers and partners
- Ensure customer satisfaction by creating customer support content
- Expand sales and account management activities in LATAM
- Support and lead marketing activities
- Support and lead market research projects
Requirements
- Minimum 1-2 years of experience with Social Listening Tools (preferably Brandwatch, Talkwalker, Meltwater, Sprinklr, Social Studio, Radian6)
- Passion for working with customers and ability to work independently and as part of a team in a fast-changing and fast-paced environment
- Experience in building and maintaining long-term relationships with customers over the phone directly and conducting presentations/trainings
- Excellent Spanish and English writing and spelling skills
Nice to Have
- Experience in market research projects
- Sales experience
- Use-case writing skills
- Knowledge about invoices and taxes in MXN
We Offer
- Work in a fun and extremely ambitious team
- Support from both international and local colleagues
- Opportunity to create own AI products using the latest technologies
- Development and learning opportunities
- Informal atmosphere with flexible working hours
- Remote work from anywhere in the world
- Paid holidays and days off
About the Company
SentiOne is an equal opportunity employer and does not discriminate based on race, religion, gender, age, sexuality, or physical ability. We offer an exciting and challenging position in an open and energetic company with varied tasks, flat hierarchies, open communication, and a lot of freedom for personal development.
If you are interested, please submit your up-to-date CV by clicking on Apply Now. We will carefully review your application, and if there is a match, we will contact you as soon as possible. Otherwise, we will provide feedback. Please note that this process might take up to 2 weeks.
For any questions, feel free to contact us on LinkedIn for an informal conversation.
Other Open Positions
- Gdańsk, Warsaw or remote: Job opportunities
- Gdańsk (hybrid): Technical Product Manager
- Gdańsk, Warsaw, or remote in Poland: Sales Manager (PL & international markets)
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IT Services,Artificial Intelligence,Marketing
About the Company SentiOne is a technology company that leverages computer science to monitor and analyze billions of online conversations. The company employs a team of experts to develop a unique platform that processes and interprets vast amounts of data from various online sources. Products, Services & Tech Stack Core Solutions: Conversational AI platform Social listening tool Technologies & Frameworks: HTTP Cookies HTML Local Storage Bot detection and management tools Project Scope & Target Clients Client Base: Not specified Engineering Scale: Not specified