Account Manager Long Tail
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Nice to have's
Job description
About the Position
Account Manager Long Tail - Chișinău, Moldova
Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience-fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Responsibilities
As an Account Manager Long Tail, you’ll help small-midum business partners grow by combining strategic account management with the use of ads and promotions. You'll work closely with local restaurants to boost visibility, drive order growth, and improve retention, all while ensuring sustainable revenue acceleration in a fast-paced environment.
- Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement (Partner’s meetings and business reviews).
- Evaluate, follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs.
- Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling).
- Optimize Glovo visibility through marketing actions with our partners (using marketing kits, merchandising, etc).
- Understand, build action plans and follow up on churned and inactive partners.
- Collaborate with internal & External teams to develop and implement customized solutions to meet Partners' needs, including Marketing, Operations, Finance and Customer Service.
- Take full ownership of the partner onboarding process in the App - from store setup to supporting their first days on Glovo - with a focus on operations, marketing, and sales.
- Lead new projects and initiatives for better portfolio management & partner experience improvement.
Requirements
What You Will Bring to the Ride
- 2+ years of experience in high-performance account management or business consultancy. Preferably in FMCG, food-hospitality, or on-demand delivery industry.
- Bachelor’s degree in Business Administration, Marketing, Industrial Engineering, or similar is a plus.
- Comfortable working in a high growth and high-performance start-up with a fast pace.
- Strong commercial skills.
- Good communication and interpersonal skills.
- Project management skills, highly organized, and detail-oriented.
- Problem solver, data-driven with an analytical approach.
- Good knowledge of tools such as Excel.
- Salesforce is a plus.
We Offer
Glovo believes driven talent deserves:
- 💪 Top-notch private health insurance to keep you at your peak.
- 🍔 Monthly Glovo credit to satisfy your cravings!
- 💳 Discounts on transportation, food, and even kindergarten expenses.
- 🏊 Discounted gym memberships to keep you energized.
- 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
- 👪 Enhanced parental leave, and office-based nursery.
- 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.
About the Company
Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience-fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
© Glovo. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
Київ, Львів, Дніпро