Account Manager

About the Position

At Sabio Group, we're dedicated to fostering an environment where employees thrive. Since 1998, we've built a dynamic culture that is both challenging and fun, driven by a team of ambitious, knowledgeable individuals who are passionate about leading the CX revolution. We're seeking creative, resourceful people to join our fast-growing organisation, where you'll have the opportunity to develop your skills and contribute to a culture of continuous learning.

We are currently looking for a passionate and enthusiastic Account Manager to join our sales team in Madrid.

Responsibilities

As an Account Manager, the jobholder must:

• Define a detailed Account Plan outlining Sabio’s current and future potential within the account and effectively communicate this internally within Sabio.
• Develop the whole sales engagement process from the initial need creation to the negotiation of potentially complex high-risk contracts.
• Network with key decision makers and lead the whole sales process with very limited managerial support.

Requirements

• Account Development: Constantly look for growth opportunities both in existing customers as well as within new accounts.
• Business Planning & Management: Strong focus on Strategic Planning and business outcomes.
• Provide Excellent Customer Service
• Team Participation

Skills, Knowledge, and Expertise

• Extensive industry experience selling solutions into businesses in Spain with demonstrable relationship business skills.
• Complete understanding of business, financials, products/services, the market, and the needs/challenges of assigned accounts.
• Experience in selling Cloud, Contact Centre, AI, and data solutions.
• Proven, demonstrable over-performance in a similar senior sales role through effective account development and planning capability.
• Solid experience in proposal writing/presentation generation.
• Ability to present and facilitate at C-level.
• Excellent spoken and written skills in both Spanish and English.
• Strong interpersonal skills in building and maintaining collaborative relationships with cross-functional teams.
• Strong team player, able to influence and lead a multi-disciplined bid or technology team.
• Experience in managing committed deals and forecasting to a high degree of quality and accuracy.
• A determined “can-do” approach.

We Offer

This is your chance to join a friendly and passionate team that will motivate you to learn and develop your career in the company.

Benefits may include:

• Pension Scheme
• Remote/Flexible work
• Life insurance
• Private health
• Plus many more! (Benefits are dependent on your base location.)

About the Company

We work with some of the world’s largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe’s fastest-growing providers of CX transformation solutions, we’re committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience.

The Small Print

Strictly No Agencies; any submission of resumes without prior request from Sabio Group will not be deemed as an introduction and therefore will not warrant an introduction fee. All applicants must have the right to work in the territory to which the role relates (UK & EU). Sabio Group are unable to offer sponsorship on any roles advertised.

Apply now

Department: Sales

Location: Madrid

Reporting to: David Butragueño

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