Job Description, Responsibilities & Requirements
About the Position
Account Manager (Mexico)
Location: Mexico City
Employment Type: Full-time
Work Location: On-site
About Unlimit
Unlimit is a global fintech ecosystem built to eliminate financial borders holding businesses back. The company provides the extensive infrastructure needed to scale globally, integrating payment processing, multi-currency business accounts, BaaS, and crypto gateways into a single, intelligent platform.
Across 17 offices globally, Unlimit bridges hyper-local expertise with a high-capacity financial network, giving companies the agility to expand across regions with operational confidence and speed. Driving the evolution of payments, Unlimit is transforming its infrastructure from human-operated fintech into AI-native financial infrastructure - where APIs are consumed by machines, integrations are negotiated by agents, and systems evolve continuously through intelligent automation. Our next users are not only humans. They are AI agents acting on behalf of humans and businesses.
Unlimit serves more than the needs of businesses today; we are building the nervous system for a borderless global economy.
About the Job
As an Account Manager, you will be responsible for building forward-looking relationships with Unlimit’s merchants and working in partnership with the merchant to facilitate growth. You will be responsible for understanding the merchant's needs, delivering a unique personable service, and working alongside the merchant to continually identify opportunities to grow and tweak performance. As an individual, you need to be creative, highly motivated, and have a willingness to continually push the boundaries of the way we work to ensure we (and you) remain truly customers first. You will report to Unlimit’s Head of Customer Success LATAM and be based in our Mexico Office.
Responsibilities
- Build Relationships: Across Unlimit and within the Merchant Teams to ensure Unlimit continually meets the needs of the merchant and works in a collaborative way to drive growth.
- Challenge: Work with the Global Account Management Team as we grow to help develop and improve our ways of working to bring speed and quality to the merchant experience.
- Drive Commercial Growth: Be the payments expert focusing on account optimization and ongoing conversion growth opportunities.
- Be the Face of Unlimit: Every day you are Unlimit and we want you to bring your unique style as a trusted pair of hands to your merchant.
- Spin Plates: Manage internal and external priorities for your merchants and deliver on challenging timescales.
- Speak Up Internally: Ensure your merchant has a voice in our business.
- Drive Culture: Play your part in driving a positive and fun culture in the business.
Requirements
- Fun: We want you to bring your unique sense of fun to the office to ensure we win as a team.
- Driven: We need real self-starters; team members who thrive when the solution is unclear or the hill that needs to be climbed is vertical.
- Passionate: Love what you do every day and have the ferocity to get things right – even if the decision is the tough one.
- Commercial Acumen: Bring common sense to what sometimes appear complex dilemmas and focus on driving mutual growth for both Unlimit and your merchants.
- Simplicity: Is key in what we do – guiding your merchants through decisions in a simple way.
- Data: Be good with data analysis but more importantly know how to tell the data story.
- Planning: Prioritize and plan what you need to do so to meet moving challenging deadlines.
What We Offer
- Attractive remuneration package (base salary + commission)
- Vacation, sick, and paid holidays
- Full-time 5/2
- A modern office-based workplace with all necessary equipment located in Mexico City
- A team of top international professionals to learn from
- Multicultural working environment, growing opportunities, and many more
Join Unlimit Team Now!
Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion, or belief.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.