Account Manager | Cybersecurity & Technology

About the Position

WONDERCOM - Creating the Future Together

For over 20 years, we have been following the Future of Technologies in the Telecommunications and Energy sectors.

Come create the future with us!

We are strengthening our commercial team with an Account Manager to manage and develop a portfolio of enterprise clients and identify new business opportunities in the field of Technology and Cybersecurity.

We are looking for a professional with experience in B2B account management, business development, and consultative sales, capable of understanding customer challenges and turning them into opportunities and solutions tailored to their needs.

You will play a close role with clients, following the entire sales cycle, from identifying opportunities and understanding needs to presenting solutions, negotiating, closing deals, and following up on implementation.

Responsibilities

• Manage and develop a portfolio of enterprise clients, building close and lasting commercial relationships;
• Identify new needs and business opportunities with existing clients;
• Conduct needs assessments and understand the business and technological challenges of clients;
• Present solutions tailored to the context and objectives of each client;
• Draft and present commercial proposals;
• Conduct negotiation processes and follow up on business closing;
• Develop upselling and cross-selling strategies;
• Follow the complete sales cycle, from opportunity identification to solution implementation;
• Ensure the registration and follow-up of commercial activity in CRM;
• Monitor the evolution of opportunities and maintain an updated view of the commercial pipeline;
• Monitor market trends, competition, and technological evolution;
• Identify new strategic opportunities for business growth;
• Work in coordination with technical and operational teams to ensure an excellent customer experience.

Requirements

What we are looking for:

• Proven experience in B2B account management, account management, business development, or consultative sales;
• Experience in managing and developing a client portfolio;
• Strong ability in prospecting, negotiation, and business closing;
• Experience in identifying opportunities for upselling and cross-selling;
• Goal-oriented, results-driven, and revenue growth-focused;
• Good ability to conduct needs assessments and consultative selling;
• Excellent communication and interpersonal skills;
• Ease in establishing trustful relationships with different stakeholders and decision-makers;
• Autonomy, proactivity, and entrepreneurial spirit;
• Good organizational, planning, and prioritization skills;
• Experience with CRM and Microsoft Office;
• Good knowledge of English is valued.

Nice to Have

Experience in the commercial or knowledge of the cybersecurity and digital technologies market, namely:

• DDoS Protection
• WAAP
• WAF
• API Security
• CDN
• DNS

We also value the ability to understand, from a commercial perspective, the challenges related to the security, availability, and continuity of digital infrastructures of clients.

We are not necessarily looking for a technical expert in cybersecurity. We are looking for someone who can understand the client's challenge, identify the opportunity, and work with technical teams to build the appropriate solution.

We Offer

What we have for you:

• Integration into a team focused on Technology and Cybersecurity;
• Contact with enterprise clients and technological projects;
• Opportunity to work with solutions and challenges related to security and availability of digital infrastructures;
• Dynamic environment with a strong focus on business development;
• Possibility to develop knowledge in the technology and cybersecurity sector;
• Integration into a company with experience in technological projects and services for enterprise clients.

About the Company

WONDERCOM has been at the forefront of technological innovation for over 20 years, specializing in the Telecommunications and Energy sectors. We are committed to creating the future together, offering our clients cutting-edge solutions and services that drive their success.

Location: Lisboa

Schedule: 9h - 18h from Monday to Friday