Account Manager - Pearland Texas

About the Position

Account Manager - Pearland, Texas

Join UnitedHealth Group as an Account Manager in Pearland, Texas, and contribute to delivering coordinated and accountable care. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction, and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together.

Responsibilities

• Client Relationship Management: Serve as a trusted advisor to key client contacts, fostering strong partnerships and acting as the primary liaison to address client needs and priorities.
• Strategic Planning: Develop and implement tailored strategies to meet employer objectives, optimize service delivery, and align with corporate goals.
• Membership Growth and Retention: Drive membership growth within existing accounts by identifying opportunities to improve penetration, while ensuring high client satisfaction and loyalty.
• Collaboration and Leadership: Lead internal teams and coordinate with stakeholders to ensure efficient systems and processes are in place to meet client and organizational objectives.
• Broker/Carrier Engagement: Build and maintain productive relationships with brokers and carriers, ensuring alignment in meeting client needs and achieving business goals.
• Policy and Strategy Development: Contribute to the creation and implementation of policies and initiatives that enhance the account management function and support broader corporate objectives.
• Client Portfolio Management: Oversee a portfolio of mid-sized to large clients, ensuring each receives personalized attention and strategic recommendations to meet their specific goals.
• New Client Launches: Implement new client launches including carrier/TPA involvement, developing appropriate communications campaigns, conducting open enrollment meetings, and communicating client-specific programs internally.
• Routine Service: Develop and execute service schedules, report, and coordinate questions/initiatives with the client and carrier/TPA. Function as department liaison to company internal teams to ensure smooth coordination of service deliverables.
• Cross-Functional Collaboration: Collaborate with cross-functional teams such as sales, marketing, underwriting, product, and operations to grow or retain business, develop strategic working relationships with consultants/brokers, and facilitate achievement of enrollment/retention goals.
• Data Analysis and Monitoring: Collect and analyze relevant data to prepare, implement, and monitor growth and renewal plans for assigned accounts. Monitor plan performance through utilization of claims and other control reports. Review internal and external audit results and performance standards to ensure that service objectives are met.
• Other Duties: Perform other duties as assigned.

Requirements

• Education: Bachelor's Degree or equivalent and relevant work experience.
• Experience: 3+ years of managed care experience, including knowledge of insurance products/employee benefits.
• Licenses: Valid Texas Driver's License and ability to travel throughout metropolitan Houston. Valid General Lines Agent: Life, Accident, Health, and HMO - State of TX; must have or obtain within 6 months of start date.
• Skills:
  • Proficient with Microsoft Excel, Word, PowerPoint, and Access.
  • Demonstrated public speaking and presentation skills including preparation and execution.
  • Proven above-average verbal, written, and interpersonal skills to interact with associates at all levels of responsibility along with the ability to communicate with tact and diplomacy.
  • Proven ability to work in a fast-paced environment; multi-task and work independently with minimal supervision and meet deadlines. High level of organizational and time management skills to prioritize workload and meet time-sensitive deadlines.
  • Proven solid project management and demonstrated problem-solving ability.

Nice to Have

• Health plan experience preferably in account or project management.
• Experience interpreting contract terms and financial arrangements including capitation.

We Offer

• Competitive Salary: Ranges from $91,700 - $163,700 annually based on full-time employment.
• Comprehensive Benefits Package: Includes health plans, life insurance, emotional support, physical wellness resources, and financial planning benefits.
• Career Development: Opportunities for professional growth and development.
• Remote Work Flexibility: Flexibility to work remotely from anywhere within the U.S.

About the Company

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes-an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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Apply now to join our team and help us make a meaningful difference in the lives of those we are honored to serve.