About the Position

Account Manager - Piemonte

Milan, Italy

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace-shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand-this is the team for you.

We’re looking for an Account Manager to join our Piemonte team. In this role, you’ll act as a strategic consultant for our restaurant partners, using data-driven insights and industry knowledge to lead their growth and manage brand relationships across the Italian market.

Responsibilities

Strategic Relationship Management: Oversee a portfolio of restaurant brands, building lasting partnerships and acting as a primary point of contact for the network in your region.
Performance Analysis: Monitor and analyse portfolio performance metrics, sharing data-led insights with partners to identify growth opportunities and improve satisfaction.
Commercial Negotiation: Negotiate contract terms and conditions to align with company goals, improving financial performance and our Consumer Value Proposition (CVP).
Strategic Planning: Develop and execute portfolio strategies to increase market share and loyalty, impacting both absolute performance and relative financial metrics.
P&L Oversight: Manage and control the perimeter P&L, identifying potential financial risks and unlocking new revenue opportunities.

Requirements

Commercial expertise: Significant experience in account management or sales, ideally within the Horeca, restaurant, or food market sectors.
Financial acumen: Strong understanding of P&L management and a proven ability to handle complex commercial negotiations.
Relationship building: Proven ability to create and maintain long-term strategic relationships with external stakeholders.
Strategic project management: Experience using CRM tools and project management applications to guide best practices and portfolio strategy.
Communication skills: Fluency in Italian and a strong professional command of English to collaborate with our global teams.

We Offer

Make a visible impact every day: Your work directly improves experiences for customers, partners, and riders.
Learn fast in an entrepreneurial environment: Work close to the market with autonomy, pace, and real responsibility.
Build a career, not just a role: Stretch yourself, develop new skills, and grow as the business evolves.
Deliver together in an inclusive culture: Collaborative, values-driven teams that support how you work best.

Compensation

National Collective Agreement (CBA): CCNL Commercio e Terziario
Classification Level: Livello 3
Total target compensation (OTE): €36,000 – €45,000 gross per year
Base salary range: €31,320 – €39,150

The successful candidate's starting pay will fall within the pay range listed above and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.

This position is not eligible for consideration for an equity/RSU grant.

About the Company

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!

Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring - learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness*.*

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What are your salary expectations?

Are you located in Torino? Please note that this role involves a mix of on-site work in Piemonte and remote work from home.

This role does not involve the use of a company car; are you available to use your own car when needed? All travel expenses will be refunded by the company

Please briefly describe your experience related to the role.

Account Manager - Piemonte

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