About the Position

Account Manager, Programmatic Retail

WHY DEPT®?

We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients’ problems, no matter where you are in the world.

About You

As an Account Manager, Programmatic, you will support the execution and optimization of programmatic campaigns within our retail vertical. You’ll work closely with Account Leads, Coordinators, and cross-functional teams to deliver high-quality work, drive performance, and ensure strong client satisfaction. You bring a mix of strategic thinking, operational excellence, and a proactive, solutions-oriented mindset.

Responsibilities

Collaborate closely with internal teams to deliver client-first recommendations and programmatic best practices.
Manage day-to-day campaign execution, optimizations, pacing, and reporting.
Support the development and presentation of programmatic strategy to improve client performance.
Build and maintain strong client relationships through clear communication and timely updates.
Identify performance trends, troubleshoot issues, and apply data-driven insights.
Provide guidance and mentorship to Coordinators, helping them grow in their roles.
Contribute to a positive team culture by demonstrating our core values.
Bring forward new ideas, tools, and approaches to push innovation and improve workflow.

Requirements

Core Skills:
- Programmatic media
- DSPs (TTD & DV360 preferred)
- Ad Servers
- Analytical skills
- Communication skills
Secondary Skills:
- Experience in CTV, Display, and Video
- Exposure to Native, Audio, or OOH
- Experience in Google Ads (GDA and YouTube) and/or Amazon DSP
- Comfort with advanced functions in Excel and/or Google Sheets
- Experience training or guiding junior team members

We Offer

Healthcare, Dental, and Vision coverage
401k plan, plus matching
PTO
Paid Company Holidays
Parental Leave

About the Company

DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle, or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.

DEPT® is a B Corp-certified company passionate about purpose-driven work. Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place.

Salary

The anticipated salary range for this position is $65,000-$70,000 USD per year. Salary is based on a range of factors that include relevant experience, expertise, physical location, and organizational impact. This is based on a 40-hour workweek and leveling. Keep in mind, we’re flexible.

Locations

Chicago, United States (On-site)
Remote (US)

Role Ref Number: 7816

#LI-Remote

Account Manager, Programmatic Retail

Job description