Account Manager, SMB-EMEA

About the Position

Account Manager, SMB-EMEA

G2 is the world's largest and most trusted software marketplace. We are seeking a dedicated Account Manager to join our sales team in Bengaluru. Your role will focus on building relationships and expanding revenue by managing customer accounts and selling our branding solutions to marketing and sales teams in the software and services industry.

About G2 - The Company

G2 is the world's largest and most trusted software marketplace. When you join G2, you’re joining the industry’s leading team that helps businesses reach their peak potential by powering decisions and strategies with trusted insights from real software users. We have joined forces with Capterra, SoftwareAdvice, and GetApp to create the largest source of online data and software insights to fuel intelligent buying in the age of AI. With 200M+ combined annual visitors and 6M verified reviews, we are now the centralized place to enable software buyers to make better and faster decisions with confidence.

Responsibilities

In this role, you will:

• Customer Engagement (45%)

  • Own existing business quota for G2 Marketing Solutions for one of our fastest-growing segments.
  • Collaborate with internal resources to tell data-driven stories.
  • Own the entire renewal cycle for your assigned segment and region.
  • Identify opportunities to upsell customers with additional G2 products.
  • Drive urgency with prospects and help them see value in G2’s solutions.
  • Advocate for our customers’ needs with internal stakeholders.
  • Work closely with our Customer Success Managers to deliver value to customers to ensure they renew with G2.
  • Ensure any new customers get off to a fast start with G2 and see value quickly.
  • Actively engage key and potential stakeholders to ensure they understand the value G2 brings, understand their needs, and how G2 can help them achieve their goals.
  • Prospect into our existing customers, identifying new opportunities for growth with existing and new products.

• Opportunity Management (40%)

  • Manage the entire renewal cycle, with a focus on renewing and growing customers.
  • Confirm renewals early and drive renewals to close ahead of subscription expiration dates.
  • Keep all renewal and growth opportunities up to date in Salesforce and submit accurate forecasts for expected sales.

• Closing (15%)

  • Close business with existing customers.
  • Provide all agreement paperwork and ensure everything is in order.

Requirements

• 2–5 years of relevant full-time experience as an Account Manager or, preferably, an Account Executive.
• Willingness to work five days a week from the Bengaluru office, aligned with EMEA business hours (2:00 PM to 11:00 PM IST).
• Proven experience selling SaaS or subscription-based solutions.
• Strong understanding of marketing fundamentals and how modern marketing teams operate.
• Exceptional storytelling and communication skills, with the ability to articulate value clearly and persuasively.
• Ability to collaborate strategically with internal stakeholders across teams.
• Hands-on experience with Salesforce (SFDC) or similar CRM platforms.
• Quick learner with a strong aptitude for data and analytics-driven decision-making.
• Highly organized and detail-oriented, with the ability to manage multiple priorities effectively.
• Consultative sales mindset, focused on understanding customer needs and delivering tailored solutions.

We Offer

• Competitive compensation package.
• Opportunity to work in a dynamic, fast-paced environment.
• Professional growth and career progression opportunities.
• Collaborative and supportive team culture.

About the Company

At G2, we are committed to creating an inclusive and diverse environment where people of every background can thrive and feel welcome. We consider applicants without regard to race, color, creed, religion, national origin, genetic information, gender identity or expression, sexual orientation, pregnancy, age, or marital, veteran, or physical or mental disability status.

For job applicants in California, the United Kingdom, and the European Union, please review this applicant privacy notice before applying to this job.

How We Use AI Technology in Our Hiring Process

G2 incorporates AI-powered technology to enhance our candidate evaluation process. These tools may assist with initial application screening, skills assessment analysis, and identifying candidates whose qualifications align with specific role requirements. While AI technology supports our recruitment workflow, all final hiring decisions remain under human oversight and judgment.

Your Choice Matters: If you would prefer that your application be reviewed without AI assistance, you can opt out by entering your email address in the email entry field at the bottom of the Automated Processing Legal Notice. Choosing to opt out will not disadvantage your application in any way-we will ensure your materials receive a thorough manual review by our hiring team.

For additional details about how we handle your information throughout the application process, please review G2's Applicant Privacy Notice.