Account Manager (Spanish language)

About the Position

Account Manager (Spanish language)

We are seeking an Account Manager fluent in Spanish to join our iGaming team in Gibraltar, focusing on client relationship management and revenue growth.

About the Role

As an Account Manager, you will be responsible for managing a portfolio of clients, supporting their needs, and driving long-term partnerships. You will play a key role in maintaining strong relationships, ensuring smooth integrations, and contributing to revenue growth.

Responsibilities

• Act as the primary point of contact for assigned clients.
• Build and maintain strong, long-term relationships with clients to ensure satisfaction and loyalty.
• Support client onboarding and guide them through integrations and product launches.
• Work with internal teams to deliver timely solutions and meet client needs.
• Collect, organize, and share promotions from providers with clients.
• Identify opportunities for upselling and cross-selling products and services.
• Provide regular updates and KPI reports to clients and management.
• Monitor the respective iGaming market and advise clients on relevant opportunities.
• Resolve client issues quickly and effectively to maintain service excellence.
• Participate in industry events and client meetings when required.

Requirements

• 1–2 years’ experience in Account Management, Business Development, or Customer Success (iGaming industry experience is a must).
• Track record of building client relationships and contributing to account growth.
• Strong interpersonal and negotiation skills.
• Commercially minded with good analytical and problem-solving abilities.
• Fluent in English and Spanish (spoken and written).
• Proficient in Microsoft Office Suite; experience with CRM/project tools is a plus.
• A proactive, adaptable, and professional approach to work.
• Willingness to travel for client meetings and business events.

We Offer

• A detailed company training on highest standards.
• A chance to work in friendly and supportive culture.
• Tremendous growth opportunities in a large fast-moving international company.
• Grow with ARRISE | Learning Hub-personalized learning, gamified growth, and endless career development at your fingertips.
• Private health insurance.
• Gym membership with Ocean Village.
• Lunch provided daily in the office.

About the Company

ARRISE

ARRISE is a global leader in software development and services for the online gaming industry, with 11,000+ professionals across 14 locations worldwide. We are behind some of iGaming’s most popular and celebrated slots and live casino games, delivering everything from product and platform to marketing, compliance, technology, and more. We are award winners ourselves, having been named Great Place to Work at the Women in Gaming Diversity Awards 2025.

Our Values

• Persistence: We never give up and are determined to be the best at what we do.
• Respect: We value and respect our clients, their players, and our team members; promoting professionalism, integrity, and fairness without compromise.
• Ownership: We take ownership of our work and consistently deliver in a reliable manner, always providing the highest level of quality.

Job Location

Gibraltar