Account Manager - stage

About the Position

Account Manager - Stage

Paris, France

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About the Company

Deliveroo, now part of DoorDash, is a global leader in food delivery, operating in 10 markets worldwide and partnering with over 176,000 restaurants and businesses in France. We connect millions of customers with a vast network of restaurants, stores, and delivery partners, all powered by our real-time marketplace algorithms.

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Why Join Deliveroo?

At Deliveroo, we're not just about delivering delicious meals in under 30 minutes. Behind the scenes, we're a team driven by growth, innovation, and endless opportunities. Our marketplace is one of the most complex in the world, connecting millions of customers with thousands of restaurants, stores, and delivery partners in real-time. Our secret sauce? Our cutting-edge algorithms.

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Description of the Role

As a stagiaire Account Manager, you will play a crucial role in the success of our supermarket and grocery store partners, ensuring a seamless and magical experience for our users while building a strong foundation for our app. Your responsibilities will include:

• Monitoring the operational and commercial performance of your portfolio of stores.
• Managing and nurturing the portfolio of partner stores.
• Analyzing daily operational performance of stores.
• Calling underperforming partners daily to support them in achieving operational excellence.
• Ensuring the proper adoption of Deliveroo products (order reception app, marketing tools, partner portal, etc.).
• Setting up and implementing marketing campaigns.

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Profile We Are Looking For

• Commercial Mindset: Ability to anticipate commercial discussions and influence decisions made by Account Managers with the headquarters. Ideally, you have prior commercial experience.
• Proactive: In your interactions with stakeholders. You thrive on being on the ground and are involved in all operational aspects of your role.
• Client-Centric: Obsessed with our customers. You use quantitative and qualitative data to build an excellent operational service for our clients.
• Adaptability: Enthusiastic, flexible, and adaptable, capable of overcoming obstacles through facilitation, creativity, and ingenuity. You know when to make a call and apply the 80/20 rule daily.
• Team Player: Able to collaborate and make the most of those around you. You can work effectively at all levels of Deliveroo and succeed with and through others.
• Optimistic and Dynamic: You bring freshness, energy, and passion to the team. You help create a unique work environment conducive to new ideas and enjoyable for everyone involved.
• Languages: Fluent in French and professional in English.

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We Offer

• A dynamic and stimulating work environment where you can develop your skills and actively contribute to our mission of becoming the benchmark for healthy eating.
• Join our exceptional team now and be part of this exciting adventure!

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Life at Deliveroo

Our team is growing rapidly, our impact is significant, and we are committed to addressing the most stimulating questions of our time. We progress quickly, always exploring new ideas, and are very transparent about the decisions we make and what drives our choices.

There are so many questions we want to answer, and even more that we haven't encountered yet. How can data and technology help restaurants grow as consumer habits evolve? How can we predict what someone will want for dinner before they even think about it? At Deliveroo, these questions are just some of the ambitious challenges we strive to answer – and there is no project that can't become yours. No solution belongs to a particular team, which opens up extraordinary opportunities for personal development and impact.

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Diversity, Equity, and Inclusion

At Deliveroo, we believe that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We are committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!

Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring - learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness.

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