Account Manager

About the Position

Become our next FutureStarter

Are you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, you’ll have the opportunity to shape the future of mobility. Join us and be part of something extraordinary!

Account Manager

Location: Mukilteo, WA, US

Responsibilities

As an Account Manager, you will be responsible for:

• Managing and growing customer accounts (up to $5M) by providing sales support, technical expertise, and exceptional customer service for ZF Marine products.
• Building and maintaining strong relationships with customers, distributors, OEMs, shipbuilders, naval architects, fleet operators, and end users through regular travel and engagement.
• Supporting distributors through site visits, trade shows, training, and collaborative sales efforts to drive business growth.
• Responding to customer inquiries regarding product availability, pricing, technical applications, parts, accessories, field service, and company policies.
• Maintaining accurate CRM records, customer and competitive databases, quotations, application files, and project documentation to ensure effective data management and reporting.
• Preparing forecasts, quotations, sales and visit reports, statistical analyses, and collaborating with sales teams to ensure data accuracy and completeness.
• Assisting with inventory management, forecasting, sea trials, and other operational activities to balance customer requirements with company objectives.
• Promoting continuous improvement, teamwork, and professional development by participating in training, industry events, coaching peers, and supporting company goals and employee engagement initiatives.

Requirements

• B.S. degree in Business or Engineering with 6 years progressive account management experience in the marine industry; or Associates degree in Business or Engineering with 8 years progressive account management experience in the marine industry.
• Marine industry knowledge, excellent customer service skills, and previous sales experience required.
• Excellent negotiation skills required. Must possess strong organizational skills, communication skills, and problem-solving abilities.
• Must possess a strong work ethic, be capable of multi-tasking, and be an innovative self-starter who can work well under pressure.
• Must be versatile with Windows Office software and database software.
• 25% or more domestic and international travel as needed.

We Offer

• Be part of a diverse and inclusive team that values your contributions.
• Opportunity to work with cutting-edge technology and shape the future of mobility.
• Competitive salary and benefits package.

About the Company

At ZF, Diversity, Equity, and Inclusion are more than just words. They are at the core of the ZF Way that propels our team members towards their utmost success. We strive to build and nurture a culture where inclusiveness is a natural reflex. We actively seek ways to remove barriers so that every member of ZF can rise to their full potential. We aim to embed this in our legacy through how we operate and build our products as we shape next generation mobility, safety, sustainability, and social justice.

With four generations across 118 nationalities in 41 countries, ZF combines a unique variety of backgrounds, perspectives, and ideas. Together, we solve problems, drive innovation, and shape next generation mobility.

Our company is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with us and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us. Requests for reasonable accommodation will be considered on a case-by-case basis. ZF is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Equal Employment Opportunity/Affirmative Action Employer M/F/Disability/Veteran

Apply now and be part of our ZF team!