Account Manager

About the Position

We are seeking an Account Manager to join our team in Crowley, TX. This role involves leading a team, managing finances, and fostering client relationships.

Responsibilities

• Lead a team and foster development and positive client relationships.
• Oversee work order management and financial reporting.
• Ensure compliance with SLA requirements.
• Monitor and assist on escalated and/or high visibility projects.
• Manage client relationships equally and effectively.
• Develop positive client relationships.
• Assist and/or guide through client escalations or high-profile projects.
• Ensure all client inquiries are addressed.
• Support department initiatives.
• Collaborate on business development needs.
• Foster cross-departmental relationships through cooperation.
• Travel as required.
• Perform additional tasks as assigned.

Requirements

• Minimum of 3 years of experience in account management.
• Previous experience in Facilities Maintenance/Construction a plus.
• Experience in construction management preferred.

Skills

• Team Management
• Client Relationship Management
• Financial Analysis
• Leadership

Benefits

• Medical, dental, vision insurance.
• 401(k) Retirement Plan with company match.
• Paid Time Off (PTO).
• 11 Company Holidays.
• Paid Parental Leave.
• Wellness activities.
• Ongoing professional development and continuing professional education.

About the Company

A leading facilities management company located in Texas is looking for an Account Manager to lead a team and foster positive client relationships. The role involves managing work order finances, ensuring compliance with SLA requirements, and supporting departmental initiatives. The ideal candidate should have at least 3 years of account management experience, with facilities maintenance background preferred. This position offers a comprehensive benefits package including health insurance and a retirement plan.