Account Manager
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Job description
About the Position
Account Manager
Chicago, Illinois, United States
About the Company
TransPerfect was founded with a mission to help the world's businesses navigate the global marketplace. Today, we have grown to be an industry leader organization by helping clients globalize their business no matter what service they might need. TransPerfect provides a full array of language and business support services, including translation, multicultural marketing, website globalization, legal support, and any kind of technology solution.
Responsibilities
- Research prospective clients through several strategies including internet research, trade show lists, referrals, yellow pages, various professional directories, and personal investigation
- Create accurate spreadsheets of prospective client data including names, titles, phone numbers, addresses, and various other information
- Generate daily mailings to prospective clients using updated and accurate spreadsheets
- Cold call prospective clients
- Creatively problem solve to improve current new business development strategy
- Negotiate rates and deadlines with prospective and current clients
- Educate prospective and existing clients regarding the translation process, including TransPerfect’s rates, justification for turnaround time, and competitors’ information
- Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product
- Consistently follow up with clients to ensure their satisfaction with delivery, quality, and customer service
- Research and understand all industries that TransPerfect markets to, including industry leaders, current events, and any other pertinent data
- Perform other special projects or duties when required
Requirements
- Minimum Bachelor’s degree
- Excellent English communication (written and verbal) skills
- Proven sales life cycle experience - lead generation through business closing
- Proven track record in achieving sales targets
- Excellent problem-solving and analytical skills
- Strong interpersonal skills
- Effective time management skills
We Offer
- Opportunity to work with a leading global company
- Professional growth and development opportunities
- Competitive compensation package
About the Company
TransPerfect is a global leader in language and business support services, helping businesses navigate the global marketplace. Our services include translation, multicultural marketing, website globalization, legal support, and technology solutions.
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