Account Specialist

About the Position

We are looking for an Account Specialist to join our team at Geotab, a global leader in IoT and connected transportation. This role is pivotal in building strong customer relationships and helping existing clients grow by realizing more value from our fleet management and telematics solutions.

Responsibilities

• Manage a portfolio of approximately 150–200 customer accounts across Canada and the U.S.
• Build strong relationships, support retention, and identify opportunities for account growth.
• Conduct proactive customer outreach and hold approximately 10–15 customer meetings each week.
• Use customer and product usage data to identify opportunities, recommend tailored solutions, reduce churn, and prepare for business reviews.
• Collaborate with Sales, Solutions Engineering, and Product Development to identify opportunities for account growth and share customer feedback.

Requirements

• Post-secondary diploma or degree, or equivalent experience; a specialization in business, engineering, computer science, or a related field is an asset.
• 3–5 years of relevant experience, including at least 1 year as an individual contributor in a consultative sales function and at least 1 year in consulting, business operations, or program management.
• Technical sales experience is required; telematics experience is an asset.
• Strong analytical, organizational, and communication skills.
• Proficiency with CRM tools and Google Workspace applications such as Sheets, Docs, and Slides.
• Ability to support customers across Canada and the U.S. with Pacific Time coverage; domestic or international travel of up to 20% may be required.

Nice to Have

• Experience developing customer relationships and accounts, with the diplomacy and judgment to understand customer needs and recommend viable solutions.
• Experience in consulting, business operations, or program management.

We Offer

• Flex working arrangements
• Home office reimbursement program
• Baby bonus & parental leave top-up program
• Online learning and networking opportunities
• Electric vehicle purchase incentive program
• Competitive medical and dental benefits
• Retirement savings program

The above are offered to full-time permanent employees only

About the Company

Geotab is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast-paced, ever-changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab.

To see what it’s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram.

Locations

• Atlanta, Georgia - USA
• Las Vegas, Nevada - USA

How We Work

At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs, and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools, and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms, and gatherings. Join us and help reshape the future of technology!

Geotab verifies candidates' eligibility to work in the United States through E-Verify, an internet-based system operated by U.S. Citizen and Immigration Services.

Other Employment Statements

Geotab will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training, and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at [email protected]. Geotab provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Geotab complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Geotab expressly prohibits any form of workplace harassment or discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Geotab's employees to perform their job duties may result in discipline up to and including discharge. If you would like more information about our EEO program or wish to file a complaint, please contact our EEO officer, Klaus Boeckers at [email protected]. For more details, view a copy of the EEOC's Know Your Rights poster. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use, and disclosure of your personal data in accordance with our Privacy Policy. Click here to read our Privacy Notice.

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