Accounts Payables and Processing Associate

About the Position

We are looking for an Accounts Payables and Processing Associate to join our team at One Sutherland. This role involves managing invoices and disbursements, ensuring timely payments, and maintaining compliance with company policies.

Company Description

We are One Sutherland - a global team dedicated to creating breakthrough solutions. Our workforce thrives in an environment of diversity and inclusion. Sutherland is an equal opportunity employer, promoting a positive work environment by conducting ourselves professionally and helping each other achieve our goals.

Founded in 1986, Sutherland has become a leading global provider of business process and technology management services. We offer an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle.

Responsibilities

• Review invoices/disbursements to determine the level of approval needed and if payment can be granted.
• Ensure proper documentation accompanies invoices/disbursements for audit purposes.
• Research and review duplicate invoices in the internal processing system.
• Maintain knowledge of program and handle changes in company policies.
• Process Tier 1 and Tier 2 Reimbursements.
• Meet personal and team goals.

Requirements

• Must be 18 years or older.
• Minimum of 3-4 CXC/GCE/City & Guilds subjects inclusive of English Language and a Numeric Subject (Mathematics or Principles of Accounts) or a U.S. high school diploma or GED.
• Understanding of Accounts Payables and Reimbursements.
• Valid government-issued ID, TRN, and NIS card.
• Must pass a criminal background check and drug test as needed.
• Flexible availability to work any day and any assigned shift weekly (weekends and public holidays).
• Ability to train and/or work onsite at our Red Hills Road site.
• 1 year of BPO/customer service experience preferred.
• Excellent attention to detail and high degree of integrity.
• Strong verbal and written communication skills.
• Ability to effectively organize, prioritize, multi-task, and manage time.
• Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required.
• Ability to type over 30 WPM with 80% accuracy.
• Must be very tech-savvy with strong abilities in handling troubleshooting techniques and resolving technical issues.

We Offer

• Competitive compensation packages inclusive of base pay, incentives, over-time, and shift differentials.
• Annual merit increase based on performance.
• Paid training whether onsite or at home.
• Discounts for several corporate and retail partners.
• Excellent training and supervisory support.
• Competitive Salary with an attractive and attainable PBI structure.
• Paid vacation and sick leave annually.
• Exceptional Health and Life Insurance Plan.
• Lunch benefits and subsidy.
• Onsite lunch concessionaire at reduced rates.
• Transportation/Shuttle Services - Free transportation home for shifts that end after 9:00 pm and pick-ups for shifts that begin before 6 am.
• Free On-site medical suite with nurse and medical doctor.
• Daily Refuel Plan - Robust and dynamic schedule of activities to keep employees energized.
• Paid referral program.
• Career development & growth opportunities for advancement.
• Excellent Reward and recognition programs.

About the Company

Sutherland was founded 35 years ago (1986). Since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle.

We are committed to processing your Personal Data as needed to evaluate your qualification for the position you are applying for with Sutherland. During the recruitment process, your Personal Data may be transferred outside of Jamaica and disclosed to third parties in the normal course of the recruitment and/or employment process or as needed to comply with applicable laws. This may include transferring information to our affiliated Companies for purposes connected to your employment with the company or to the management of Sutherland’s business.

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