Accounts Receivable & Reconciliation Specialist

Krakow, Poland

About the Position

Talixo is the world's leading operator of pre-booked transfers, working with the biggest brands in travel. We partner with fleets in 1,100+ cities and 130+ countries worldwide to provide travelers with reliable, high-quality rides, making their journeys easier and more enjoyable, from door to door. Since 2012, we've been helping travel brands create more connected journeys, and we're looking for people willing to go the extra mile.

Operating across two key locations, Kraków and Berlin, our cohesive teams (IT, Operations, Fleet, Pricing, Sales, Finance and HR) drive technological innovation, operational excellence, and organizational development. With a shared focus on refining processes and enhancing technology, while spearheading strategic growth initiatives, we seamlessly contribute to our collective success.

As our Accounts Receivable & Reconciliation Lead, you will own every euro that comes into Talixo: from the invoice leaving our systems to the cash landing in our account, fully reconciled. You'll make sure our customers and partners are invoiced correctly and pay on time, and when the numbers don't match, you'll find out why.

You will act as the key link between Finance and our Sales, Quality, Support, Operations, and Pricing teams, combining hands-on execution, root-cause problem-solving, and a drive to automate. Our Finance team is lean, so you'll keep these processes running reliably at all times, give leadership a clear view of the cash still to come, and make the work less manual every quarter, including by building small tools yourself.

You will report to the Head of Finance Operations.

Responsibilities

Customer Invoicing

• Prepare, validate, and issue customer invoices each billing cycle, on time and complete.
• Ensure pricing, commissions, and contractual terms are applied correctly.
• Validate the underlying data: rides, partners, and adjustments.
• Handle invoice corrections and credit notes, with documented reasons.
• Make sure every customer receives their invoices, and fix delivery issues when they don't.
• Set up new customers correctly for invoicing and payment (billing data, payment terms, CRM setup) and join finance onboarding calls where needed.

Cash Collection & Credit Control

• Monitor all incoming payments across bank accounts and payment providers daily, and match them to open invoices.
• Follow up actively on overdue invoices and run the dunning process consistently.
• Agree payment plans or next steps with customers, within agreed limits.
• Handle card payment chargebacks (e.g., Stripe, Adyen) on time.
• Set and review credit limits and payment terms, and decide within agreed rules when a customer should move to prepayment.
• Propose bad-debt provisions and write-offs, and hand unresolved cases to a collection agency or legal.
• Flag high-value or high-risk cases early to the Head of Finance Operations.

Reconciliation

• Reconcile customer accounts continuously: what was invoiced against what was paid.
• Reconcile platform and partner settlements against our billing data.
• Identify short payments, penalties, deductions, duplicates, currency differences, dig into every discrepancy until the root cause is clear, and work with internal teams to fix it for good.
• Keep the reconciliation backlog under control and trending down.
• Reconcile the AR ledger to the general ledger at month-end and give input on unbilled revenue.

Cash Forecasting & Reporting

• Build and maintain a rolling short-term cash-in forecast based on open receivables, payment terms, customer payment behavior, and partner settlement schedules.
• Compare forecast against actual cash-in, explain the differences, and flag liquidity risks early to the Head of Finance Operations.
• Maintain AR aging reports, overdue tracking, and AR KPIs, giving management full transparency on cash inflow and risks.
• Provide clean, structured, and complete AR data to Accounting for month-end and year-end closing.
• Support external auditors and internal reporting requirements with audit-ready AR documentation, and provide AR input for management and investor reporting.

Process Automation

• Drive larger automation of payment matching, dunning, and reconciliation preparation together with Finance Systems & Data.
• Use AI tools in your daily work: matching, data cleanup, drafting customer emails, summarizing disputes.
• Build and maintain the AR dashboards used by Finance and management.
• Make sure every tool and automation is documented and monitored, so it keeps running when you're away.

Requirements

• 3–6 years in accounts receivable, credit control, or order-to-cash
• Proven ownership of collections, credit control, and customer reconciliations, not only support
• Experience with high invoice volumes and many customers, ideally B2B or platform businesses
• Advanced Excel or Google Sheets; comfortable working with large, messy datasets
• A track record of automating finance processes, including small tools you built yourself
• Experience building short-term cash forecasts from receivables and payment behavior
• Practical, everyday use of AI tools in finance work
• Experience reconciling platform or partner settlement files
• Comfortable with billing systems, payment platforms, CRM (Salesforce), data warehouse, and visualization tools
• Highly structured, organized, and detail-oriented, with a strong sense of ownership
• Fluent in English (our working language), written and spoken
• A detective mindset: you keep digging until the numbers match
• Confident communicator who can chase a customer for payment and align five internal teams on one case
• Degree in finance, accounting, economics, or equivalent experience

Nice to Have

• SQL or data-warehouse querying
• Python or similar scripting for small automation tools
• Experience building reports or dashboards in a BI tool
• German language skills
• Experience in travel, mobility, marketplaces, or other transaction-heavy businesses
• Exposure to multi-currency and international customers

We Offer

• Employment contract, 3-month probation period
• Real ownership of the money-in side of the business, with direct impact on company liquidity
• Room to shape and automate processes in a lean, international Finance team
• Vertical and horizontal promotion opportunities
• Flexible working arrangements
• Hybrid working (office at Lubicz 23 in Kraków)
• Discounts on Talixo services
• 4 weeks of workation per year
• Additional benefits: private healthcare (Allianz), MyBenefit cafeteria, Multisport card
• 3 additional paid days off per year for professional development or volunteering
• Internal learning and development training

About the Company

Talixo is the world's leading operator of pre-booked transfers, working with the biggest brands in travel. We partner with fleets in 1,100+ cities and 130+ countries worldwide to provide travelers with reliable, high-quality rides, making their journeys easier and more enjoyable, from door to door. Since 2012, we've been helping travel brands create more connected journeys, and we're looking for people willing to go the extra mile.