Accounts Receivable Specialist

About the Position

Accounts Receivable Specialist

Vancouver, BC, Canada

Full Time

Finance and Accounting

Entry Level

The Accounts Receivable Specialist is responsible for managing customer accounts and ensuring the timely collection of outstanding invoices. This role handles payment processing, account reconciliations, customer follow-up, and dispute resolution while partnering with project managers, sales teams, and customers to improve collections and reduce bad debt. The position also supports reporting, maintains accurate receivable records, documents collection activities, and contributes to process improvements and other departmental initiatives.

Responsibilities

• Contact clients through phone and email to ensure the timely collection of outstanding invoices
• Manage customer accounts with regular follow-ups to ensure balances are kept up to date
• Process customer payments
• Develop and maintain relationships with customers to improve the collection process
• Communicate with various team members, including project managers and the sales team to resolve disputes and improve collectability
• Work and collaborate with the team and upper management on reducing bad debt
• Reconcile credit memos, unapplied cash, and other accounts to maintain an accurate receivable ledger monthly
• Process monthly statements and mail outs
• Work within a team to help develop strategies and tools to speed up the collection of receivables
• Work with outside collection agencies as needed
• Review, prepare, and analyze A/R management reports
• Adhere to policies, processes, and procedures and work in a team to build and improve them
• Document all collection efforts
• Participate in meetings and provide progress updates of accounts and other AR matters
• Assist with ad-hoc projects and other duties as required

Requirements

• Bachelor’s Degree or equivalent
• Minimum 1 year of experience in accounts receivable or a collections environment
• Strong interpersonal and customer service skills
• Basic accounting knowledge
• Strong communication skills (written and verbal)
• Experience reviewing disputes and reaching resolutions
• Proficient with Excel, Word, and MS Outlook

Nice to Have

• Self-starter and able to take initiative
• Excellent organizational skills with the ability to prioritize, multitask, and meet deadlines in a fast-paced environment

We Offer

• Salary Range: $47,000 - $55,000 DOE

Physical Demands

• Must be able to effectively communicate (i.e., see, hear, speak, and write clearly) in order to communicate with colleagues and/or customers; manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment

Working Conditions

• The office is clean, orderly, properly lighted, and ventilated. Noise levels are considered low to moderate

About the Company

Backed by more than a century of Bosch innovation, Bosch Building Technologies North America is driven by a simple belief: buildings should protect, inspire, and empower the people inside them. We partner with organizations to create smart, connected environments that feel safer, work smarter, and support a more sustainable future. With decades of regional experience and teams rooted in communities across North America, we bring together integrated security, fire detection, building automation, and energy solutions, all delivered by people who genuinely care. Our experts are committed to excellence, guided by digital innovation, and passionate about creating experiences that make every building feel like it’s working for you.

In 2026, Robert Bosch unified its global building technology integrator operations under the name of Bosch Building Technologies. As part of this transition, Paladin Technologies and Climatec combined their branch networks, creating a product-agnostic systems integrator focus on delivering flexible, future-ready solutions, offering customers an expanded, cross-domain service portfolio working as one cohesive team to deliver greater value under a stronger Bosch identity.

This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Equal Opportunity Employer, including disability & veterans, or any other characteristic protected by law. If you need accommodation for any part of the application process, please send an email or call 1-855-296-3199 to speak with Human Resources and let us know the nature of your request.

We thank you for your application, however only those selected for an interview will be contacted.