Acute Sales - Team Lead

About the Position

Acute Sales - Team Lead

We are seeking an experienced and dynamic Acute Sales - Team Lead to join our team in Lichfield, United Kingdom. This role is pivotal in driving sales strategy, managing the Acute Sales team, and building long-term customer relationships.

Responsibilities

• Develop and Execute Sales Strategy: Work in collaboration with the Regional Product & Solutions teams and Head of Sales to develop and execute the sales strategy within the team and assigned accounts.
• Promote Best Practices: Drive the sharing of best practices with the Acute Sales team.
• Set and Monitor Targets: Set targets for the Acute Sales team, monitor progress, and ensure achievement of goals.
• Strategic Account Planning: Ensure the creation of strategic account plans for each team member and ensure the team executes.
• Support Head of Sales: Support the Head of Sales in the daily management and operational oversight of the Acute Sales team.
• Forecast Accuracy and Skill Gaps: Drive forecast accuracy, identify skill gaps within the team, and implement upskilling or development plans as needed.
• Business Management Systems: Effectively utilize business management systems and tools to monitor, analyze, and forecast account performance.
• Sales Targets: Meet personally assigned targets for profitable sales volume and strategic objectives in assigned accounts.
• Customer Portfolio Management: Grow and maintain the existing customer portfolio, within the UK, qualifying new leads to maintain identified business to support a balanced sales funnel for future sales.
• Account Penetration Strategies: Develop account penetration strategies for key target and competitive accounts and share market intelligence back to the business, along with field concerns, issues, and requirements.
• Customer Relationship Management: Responsible for highly effective and trustful working relationships with customers in Country at all stages of the relationship, through proactive strategic account reviews and by managing the communication between customers and internal project teams.
• New Products and Services: Informs regional clients of new products and services as they are introduced; recommending products and services that fit well with clients' business needs.
• Customer Understanding: Ensures self and team members have a deep understanding of customers’ business models, their overall goals, and their business needs and challenges, and map Ascom’s solutions and products accordingly.
• Prospecting and Proposals: Prospect for new customers and business; generate proposals, initiate and actively participate in bid process where applicable.
• Coordination and Accountability: Coordinate the involvement of Ascom subject matter experts in interactions with customers, and keep project teams accountable to deliver service on-time and in high-quality.
• Coaching and Support: Coach and support team members to exceed client expectations and achieve high performance.

Requirements

Qualifications and Work Experience

• Education: Master’s degree in business administration, Software Engineering, Sales, or related field; alternatively, relevant certifications (e.g., Strategic Account Manager Certification).
• Experience: Minimum of 5 years’ experience in account management or in similar leadership roles, preferably with technology-driven products and services offered to commercial, institutional, and/or industrial customers.
• Skills:
  • Knowledgeable about IT systems, medical devices, integration of systems, clinical workflows, and regulations.
  • Proven track record in account management, assertive selling, and relationship building with customers; proven record of consistently exceeding targets.
  • Experienced in C-level/consultative selling, with a proven track record in sales execution, direct & indirect, and value-based (complex) solution sales, including software.

We Offer

• Competitive Salary: (Details not provided)
• Professional Growth: Opportunities for professional development and career advancement.
• Dynamic Work Environment: Join a leading company in the industry with a focus on innovation and excellence.

About the Company

Ascom is a global leader in mission-critical communications and solutions, dedicated to enhancing the safety and efficiency of healthcare, public safety, and critical infrastructure sectors. We are committed to providing cutting-edge technology and services that improve the lives of people around the world.